Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.
Overview
17
17
years of professional experience
Work History
Supervisor
Hotrec
Savannah Ga
08.2025 - Current
Supervised daily operations to ensure compliance with company standards and policies.
Led team meetings to communicate objectives and align departmental goals.
Streamlined workflows, enhancing efficiency across multiple service areas.
Mentored staff, fostering professional growth and improving overall performance.
One on One orientation with new hires, going over uniform policy and safety.
Visit units daily and connect with Chefs and GM go over scheduling and staffing needs.
Send out schedule once a week for the start of the work week, along with providing paycards for those that do not have bank accounts to receive payments.
Implemented training programs to enhance employee skill sets and operational knowledge.
Freelance Ambassador
Piropo Flowers | Shiftgig | Popup Mob
NY
01.2017 - 06.2024
Provide an experience for client's events which includes, but is not limited to management, guest services, and event coordinating
Take part in organizing, setting up events and pop up
Engage with customers and create a fun and memorable environment within each company
Assist with the spread of brand awareness to all customers
Maintain the store's appearance and atmosphere throughout the day, including controlling traffic flow, zoning the team, and delegating tasks as needed
Function as a key holder and perform opening and closing duties, including supporting inventory, counting cash, and any back of house needs.
Griffi's Faculty Club Café Lead Cashier
Weill Cornell Medicine
NY
01.2019 - 01.2021
Communicate clearly and openly with customers / staff
Listen to customer complaints and questions and refer them to the manager when required
Ensure all stations always have adequate change
Serve as primary point of contacts for customer service
Willingness to recruit and train cashiers
Inventory
Resolve cash tills at the end of the day
Customer service.
Assistant Manager
Tabouli Lebanese Restaurant
NJ
01.2011 - 01.2017
Prepared and processed payroll for all staff restaurant in an organized and timely manner
Maintained cleanliness, monitoring compliance with safety and hygiene regulations
Managed cash and sales transaction accurately; assisted customer with menu selection, recommendations and taking orders
Monitored restaurant staff performance, ensuring guests were provided with a high-quality dining experience
Ensured that all guests felt welcome and were given a responsive, friendly, and courteous service at all times.
Administrative Assistant
Continental Terminals Inc.
01.2009 - 01.2015
Welcomed on-site visitors, determined nature of business, and announced visitors to appropriate person
Answered incoming telephone calls, determined purpose of the caller, and forwarded calls to appropriate personnel or department
Provided administrative support to executives and to their direct reporting managers and teams
Coordinated meeting conference, travel itineraries, sorted and distributed mail accordingly
Maintained reception area, common areas (kitchen, lobby) and storage/file areas in neat appearance at all times
Prepares outgoing UPS and FedEx packages for pickup or drop off
Checked general voice mail box daily and relayed messages to appropriate persons
Prepared correspondence, reports, memos, mailing lists and other documents; maintained confidentiality of sensitive matters
Maintained and updated filling system for the department, assisting with retrieving information from files when needed
Maintained inventory of office supplies and ordered office supplies, equipment, and services within the department.