Tiffany Navarro
Clanton,AL
Summary
Reliable Area Manager successful at operating in high-volume, fast-paced environment. Skilled in Building and maintaining Client Relationships to meet objectives on stringent timelines. Strong communication and collaboration abilities demonstrated over 20 years of Sales and management performance.
Overview
21
21
years of professional experience
Work History
Sales Consultant
SYSCO Food Services
Calera, AL
03.2024 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Followed up with existing customers to provide additional support and address concerns.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
Area Manager
Performance Food Group, PFG
Nashville, TN
10.2016 - 03.2024
- Managed accounts to retain existing relationships and grow share of business.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Exceeded sales targets with well-developed sales strategy.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Mortgage Field Inspector
The Real Estate Solution Group
Alabama
01.2013 - 10.2016
- Enhanced client satisfaction by promptly addressing concerns and providing accurate property inspection information.
- Collaborated with team members to share best practices, enhancing overall productivity within the mortgage field inspection department.
- Enhanced the accuracy of property condition reports by taking high-quality photographs that accurately captured the state of each inspected property.
- Inspected properties first-hand, collected measurements and reviewed historical documents to complete thorough evaluations.
Call Center Sales Representative
AT&T
Birmingham, AL
03.2008 - 01.2013
- Maintained high-quality standards through thorough knowledge of products, services, and company policies.
- Provided valuable input during team meetings aimed at refining call center protocols based on evolving market trends or consumer preferences.
- Increased customer satisfaction by efficiently handling inbound and outbound sales calls.
- Participated actively in coaching sessions, incorporating feedback to continuously improve sales techniques and overall performance.
Production Manager
Chilton County Basket Works
Verbena, AL
03.2003 - 02.2008
- Fostered a culture of continuous improvement by encouraging open communication between team members and regularly soliciting feedback on operational procedures.
- Analyzed production data and prepared reports for senior management.
- Oversaw routine maintenance programs and scheduled service to keep equipment functioning at peak levels.
- Developed strong relationships with key stakeholders, resulting in better collaboration and alignment on project objectives.
Education
Licensed - Cosmetology
LeCroy Technical School
ClantonCertified - Mental Health Couch
Light University
Skills
- Strategic Planning
- Training and coaching
- Consultative Selling Techniques
- Closing Techniques
- Notary public
- Customer Relationship Management
- Direct Sales
- Attention to Detail
- Goals and performance
- Marketing
- New Business Development
Timeline
Sales Consultant
SYSCO Food Services
03.2024 - Current
Area Manager
Performance Food Group, PFG
10.2016 - 03.2024
Mortgage Field Inspector
The Real Estate Solution Group
01.2013 - 10.2016
Call Center Sales Representative
AT&T
03.2008 - 01.2013
Production Manager
Chilton County Basket Works
03.2003 - 02.2008
Licensed - Cosmetology
LeCroy Technical School
Certified - Mental Health Couch
Light University