Tiffany Nelson
Miami,FL
Summary
Dynamic professional with extensive experience in dispatch operations at JB Hunt Transport, excelling in customer communication and optimizing workflow efficiency. Proven ability to utilize transportation management software to enhance delivery processes, achieving a 20% increase in operational efficiency while ensuring timely and accurate shipment tracking.
Overview
12
12
years of professional experience
Work History
Dispatcher
JB Hunt Transport
11.2021 - Current
- Coordinated dispatch operations, optimizing route assignments for timely delivery.
- Monitored vehicle status and communicated updates to drivers and clients.
- Utilized transportation management software to track shipments and manage schedules.
- Resolved customer inquiries by providing accurate information regarding shipment status.
Package Handler
Fedex Express
04.2023 - 11.2023
- Operated package sorting equipment to ensure accurate and timely processing of shipments.
- Collaborated with team members to maintain efficient workflow and meet daily shipping targets.
- Conducted quality checks on packages to verify proper labeling and packaging standards were met.
- Managed inventory levels, ensuring optimal stock availability for smooth operations.
Sales Associate
Walmart
04.2020 - 11.2021
- Delivered exceptional customer service, resolving inquiries and enhancing shopping experiences.
- Managed inventory levels, ensuring accurate stock counts and timely replenishment of merchandise.
- Trained new associates on sales techniques, product knowledge, and store policies to improve team performance.
- Collaborated with management to implement promotional displays, driving increased foot traffic and sales volume.
Data Entry Clerk
Taxes In The Gardens
12.2013 - 04.2019
- Processed high volumes of data entries with accuracy and attention to detail.
- Maintained organized records and ensured data integrity across multiple databases.
- Utilized advanced Excel functions for efficient data management and reporting.
- Developed streamlined procedures to enhance data entry efficiency by 20%.
- Conducted regular audits of data entries to ensure compliance with company standards.
Education
High School Diploma -
Miami Central Senior High School
Miami, FLSkills
Dispatch operations
Timeline
Package Handler
Fedex Express
04.2023 - 11.2023
Dispatcher
JB Hunt Transport
11.2021 - Current
Sales Associate
Walmart
04.2020 - 11.2021
Data Entry Clerk
Taxes In The Gardens
12.2013 - 04.2019
High School Diploma -
Miami Central Senior High School