Tiffany Perez-Borjas
Puyallup,WA
Summary
Proven to enhance customer satisfaction. I leveraged my expertise in customer service and effective multitasking to significantly reduce wait times. By coordinating with staff and maintaining a warm presence, I ensured a seamless dining experience, demonstrating my ability to meet and exceed employer expectations with reliability and interactive communication skills. I'm a dependable individual providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration, and resolving issues with customers, waitstaff, and management.
Overview
1
1
year of professional experience
Work History
Hostess
Azteca Mexican Restaurant
07.2023 - Current
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
Education
Running Start - Ultrasound Technician
Clover Park Technical College
Lakewood, WAHigh School Diploma -
Mount Tahoma High School
Tacoma, WA06.2024
Skills
- Customer Service
- Effective Multitasking
- Patience and Empathy
- Phone Etiquette
- Customer service expertise
- Interactive communication skills
- Greeting guests
- Restaurant Operations
- Reliable and Trustworthy
- Flexible and Adaptable
- Attention to Detail
- Customer-Oriented
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Hostess
Azteca Mexican Restaurant
07.2023 - Current
Running Start - Ultrasound Technician
Clover Park Technical College
High School Diploma -
Mount Tahoma High School
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