Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffany Polk

Tallahassee

Summary

Resourceful Front Desk Customer Service Representative known for high productivity and efficient task completion. Specialize in customer relationship management, problem-solving, and communication. Excel in multitasking, time management, and empathy, ensuring exceptional service and support to clients.

Overview

13
13
years of professional experience

Work History

Front Desk Customer Service Representative

Palm Beach Orthopedic Institute
Palm Beach Gardens
06.2022 - Current

I made sure every patient, visitor, and team member felt welcomed and taken care of from the moment they walked in. I helped schedule appointments, kept records organized and walked people through their insurance information. I also answered phone calls with a helpful attitude.

Greeter

Xfinity Comcast
West Palm Beach
09.2021 - 04.2022

I helped customers find where they needed to go and answered any questions along the way. My goal was always to create a warm, welcoming atmosphere where people felt seen and supported.

Home Health Aide

A Better Way Home Care
West Palm Beach
05.2016 - 08.2021

I helped clients with every day tasks such as preparing meals and personal care. I provided companionship and emotional support. I also reported any changes in the client's physical or emotional condition to supervisor immediately.

Security Guard

Giddens Security
West Palm Beach
11.2012 - 06.2016

I stayed attentive to ensure the safety of everyone around, calmly expressing any security issues that came up. I assisted visitors by offering directions and answering their questions before reaching personnel.

Education

Home Health Aide Certification
West Palm Beach, FL
03-2016

Security Licence
West Palm Beach, FL
08-2012

High School Diploma -

American High School
Miramar, FL
06-2011

Some College (No Degree) -

Palm Beach State College
Lake Worth, FL

Skills

  • Appointment scheduling
  • Record management
  • Customer service
  • Positive attitude
  • Safety awareness
  • Professionalism and courtesy
  • Teamwork and collaboration

Timeline

Front Desk Customer Service Representative

Palm Beach Orthopedic Institute
06.2022 - Current

Greeter

Xfinity Comcast
09.2021 - 04.2022

Home Health Aide

A Better Way Home Care
05.2016 - 08.2021

Security Guard

Giddens Security
11.2012 - 06.2016

Home Health Aide Certification

Security Licence

High School Diploma -

American High School

Some College (No Degree) -

Palm Beach State College
Tiffany Polk