Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tiffany Ramirez

West Babylon,NY

Summary

Dynamic Executive Administrative Assistant with extensive experience at JP Morgan Chase, adept at managing calendars and coordinating travel. Proven track record in expense reporting and maintaining confidentiality, enhancing operational efficiency. Recognized for exceptional customer service and a proactive approach to problem-solving, ensuring seamless support for executives and clients alike.

Overview

14
14
years of professional experience

Work History

Executive Administrative Assistant

JP Morgan Chase
03.2015 - Current
  • Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
  • Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
  • Organized travel arrangements, ensuring smooth transitions for executives during business trips.
  • Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Handled scheduling for the managing director's calendar and scheduled appointments promptly, ensuring optimal use of the MD's time while minimizing conflicts or cancellations.
  • Collaborated with cross-functional teams, expediting project completion times and enhancing overall efficiency.

Receptionist

JPMorgan Chase
01.2013 - 03.2015
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.

Security Officer for Private Bank Clients

JPMorgan Chase
10.2010 - 01.2013
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Education

Bachelor of Arts - Business Management

Paul Quinn College
Dallas, TX
05-2029

Skills

  • Expense reporting
  • Customer service
  • Office management
  • Information confidentiality
  • Calendar management
  • Travel coordination

Languages

Spanish
Limited Working

Timeline

Executive Administrative Assistant

JP Morgan Chase
03.2015 - Current

Receptionist

JPMorgan Chase
01.2013 - 03.2015

Security Officer for Private Bank Clients

JPMorgan Chase
10.2010 - 01.2013

Bachelor of Arts - Business Management

Paul Quinn College

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Tiffany Ramirez