Tiffany Roberts
Chicago,IL
Summary
Patient Group Home Manager, known for being active and enthusiastic in liaising with residents. A gifted professional willing to cultivate a positive and welcoming setting for residents and staff members alike. Ready for new position involved in creating pleasant and fulfilling atmosphere promoting overall well-being. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Residential Home Supervisor
El Valor
Chicago, IL
07.2024 - Current
- Vitals
- CPR
- First Aid
- Oversaw daily operations of residential home for individuals with disabilities.
- Developed and implemented individualized care plans for residents' needs.
- Coordinated staff schedules to ensure adequate coverage and support.
- Trained new staff on policies, procedures, and resident care techniques.
- Facilitated communication between families, residents, and healthcare providers.
- Managed medication administration and compliance with health regulations.
- Organized recreational activities to enhance resident engagement and well-being.
- Conducted regular assessments of resident progress and care effectiveness.
- Supervised staff training and development by acting as role model and instructing staff on how to appropriately interact with residents.
- Encouraged residents to independently interact with others, make decisions and participate in community activities.
- Reported, investigated and followed up on abuse and neglect cases.
- Conversed with residents to promote social interaction and reinforce positive behaviors.
GROUP NURSING HOME MANAGER
Opportunity Enterprises
Valparaiso, IN
06.2018 - 07.2024
- Provide safe, caring, consistent environment
- Meeting licensing and accreditation requirements
- Vitals
- Diabetic Injections
- CPR
- EKG
- Take clients to doctors appointments
- Manage client finances/personal shopping for clients
- Maintain a monthly budget for group home
- Bathing, Toileting, Feeding
- Medication administration
- Supervised daily operations of group home environment.
- Developed and implemented individualized care plans for residents.
- Trained staff on best practices and safety protocols.
- Coordinated activities to enhance resident engagement and well-being.
- Managed medication administration and health monitoring for residents.
- Conducted regular assessments to ensure compliance with regulations.
- Collaborated with families and external agencies for resident support.
- Planned weekly menus based on nutritional requirements of each resident and maintained food inventory levels accordingly.
- Served as a liaison between families and guardians and agency staff ensuring proper communication among all parties involved.
- Responded quickly and appropriately to emergency situations by implementing safety measures when needed.
- Adhered strictly to confidentiality guidelines regarding client information at all times.
- Provided crisis management interventions as needed to address behavioral issues in a timely manner.
Education
DIPLOMA -
Merrillville High School
Merrillville, IN06.2000
Skills
- Developmental disabilities experience
- CPR
- EKG set up and monitoring
- Injections
- Medication administration
- Medication certification
- First aid certification
- Clinical documentation
- Stocking supplies
- Vital signs monitoring
- Budget management
- Grocery shopping
- Personal care assistance
- Meal preparation
- Nutrition training
- Interviews and hiring
- Staff training
- Staff scheduling
- Culturally sensitive service delivery
- Team collaboration
- HIPAA compliance
Certification
- CPR
- Medication Certification
- First Aid Certification
- HIPAA
Roles And Responsibilities
- Provide safe, caring, consistent environment
- Meeting licensing and accreditation requirements
- Focusing on client/customer
- Take clients to doctors appointments
- Manage client finances/personal shopping for clients
- Maintain a monthly budget for group home
- Grocery shopping
- Bathing, Toileting, Feeding
- Passing Medications/Certified medication trainer
- Prepare meals
- Taking care of Clients daily needs
- Interviews/Hiring
- Training staff
- Scheduling
- Maintain highest quality milieu therapy
- Deliverance of services in a culturally sensitive manner
- Perform various resident care activities for the psych social; physical
- Field Trips for clients
- Teaching clients daily living skills
Timeline
Residential Home Supervisor
El Valor
07.2024 - Current
GROUP NURSING HOME MANAGER
Opportunity Enterprises
06.2018 - 07.2024
DIPLOMA -
Merrillville High School