To seek to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Package Handler
Fed Ex Ground
Followed safety regulations to maintain a safe work environment.
Removed jams and unblocked conveyor systems to maintain the flow of goods.
Loaded and unloaded materials onto and off trucks for fast shipment.
Used hand-held scanners and physical logs to accurately track item movements.
Collaborated with other package handlers to provide prompt and accurate delivery of orders.
Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
Server Assistant
Chamas Do Brazil
Bussed tables between courses and loaded and unloaded trays to expedite tasks.
Refilled drinks and condiments and restocked serving areas to minimize delays.
Maintained a clean, and safe organized work environment to safeguard servers and patrons.
Kept a close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Assisted with dining room setup prior to and after the service period.
Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
Customer Service Representative/Appointment Scheduler
Solis Mammography
06.2022 - Current
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered a constant flow of customer calls with minimal wait times.
Answered customer telephone calls promptly to avoid on-hold wait times.
Maintained up-to-date knowledge of product and service changes.
Education
High School Diploma -
Trimble Technical High School
Fort Worth, TX
06.2019
Skills
Prioritization
Active Listening
Customer Service
Conflict Resolution
Call Center Operations
Timeline
Customer Service Representative/Appointment Scheduler