Tiffany Salvador
Aurora,CO
Summary
Compassionate Patient Representative experienced in delivering exceptional support to patients. Demonstrated knowledge of medical terminology and procedures, contributing to effective communication and patient care. Committed to team success through a proactive and enthusiastic approach.
Overview
3
3
years of professional experience
Work History
Patient Representative
CareNow Urgent Care HCA
Arvada, CO
10.2024 - Current
- Manage patient registration, check-in, and check-out processes while maintaining accurate patient information and records.
- Verify insurance information, collect payments, and explain billing statements and financial responsibilities to patients.
- Delivered friendly, professional customer service by addressing patient questions, concerns, and administrative needs.
- Managed incoming phone calls and scheduled appointments while ensuring clear communication with patients and medical staff.
- Maintain patient confidentiality and follow HIPAA guidelines and established office procedures.
- Multitask in a fast-paced healthcare environment while prioritizing patient needs and supporting daily clinic operations.
- Resolved administrative issues and maintained organized documentation to support efficient front-desk operations.
Pharmacy Technician
Walmart Pharmacy
Denver
12.2023 - 10.2024
- Entered and maintained accurate patient information and prescription records while protecting confidential information in accordance with HIPAA requirements.
- Supported daily pharmacy operations by processing prescriptions, managing inventory, and monitoring medication stock under pharmacist supervision to ensure efficient service.
- Communicated with pharmacists and healthcare staff to address prescription-related questions and help resolve issues efficiently.
- Processed insurance information and assisted with prescription billing and claim-related issues.
- Processed insurance information and assisted with prescription billing and claims to facilitate timely access to medications for customers.
- Maintained organized records and followed established procedures while managing multiple tasks in a fast-paced environment to enhance operational efficiency.
Education
High School -
Adams City High School
Degree - Pharmacy Technician
Pharmacy Technician University
Skills
- Patient Data Management,
- Administrative Support,
- Microsoft Office,
- Written Communication,
- Verbal Communication,
- Problem Solving,
- Multitasking,
- Time Management,
- Attention to Detail,
- Appointment Scheduling,
- Calendar Management,
- Insurance processing,
- Confidentiality
- Administrative Support
- Appointment Scheduling
- Calendar Management
- Microsoft Office
- Computer Skills
- Email Correspondence
- Verbal Communication
- Written Communication
- Customer Relations
- Customer service
- Time Management
- Multitasking
- Organization
- Attention to Detail
- Problem Solving
- Conflict Resolution
- Teamwork
- Supply Management
- Effective communication
- Customer service
- Electronic records management
- Effective communication
Personal Information
Title: Patient Representative/ Pharmacy Tech
LANGUAGES
Title: Patient Representative/ Pharmacy Tech
Timeline
Patient Representative
CareNow Urgent Care HCA
10.2024 - Current
Pharmacy Technician
Walmart Pharmacy
12.2023 - 10.2024
High School -
Adams City High School
Degree - Pharmacy Technician
Pharmacy Technician University