Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Supervisor
Army & Air Force Exchange Service (Exchange)
Schofield Barracks, HI
03.2019 - 01.2020
Reviewed reports, records, and supporting documentation to verify accuracy, identify inconsistencies, and ensure compliance with established policies and procedures.
Conducted fact-finding discussions with employees and customers to gather information, assess credibility, and resolve complex issues requiring discretion and independent judgment.
Investigated operational discrepancies and implemented accountability measures that reduced inventory shrinkage by 30%, strengthening internal controls and fraud prevention efforts.
Prepared evaluations, reports, and written documentation to support management decisions and maintain accurate administrative records.
Maintained confidentiality while handling sensitive personnel matters and regulatory compliance requirements.
Hours per week: 32
Manager
Foot Locker Inc.
Royal Palm Beach, FL
04.2014 - 12.2018
Conducted interviews and evaluated applicants to determine qualifications and support hiring decisions based on established criteria and organizational standards.
Verified applications, records, and supporting documentation to ensure completeness, accuracy, and compliance with company policies.
Investigated customer concerns by gathering facts, analyzing information, identifying inconsistencies, and determining appropriate resolutions.
Exercised sound judgment in interpreting policies and making decisions affecting employees, customers, and daily operations.
Prepared reports and maintained detailed records while managing multiple priorities in a fast-paced environment requiring accuracy and attention to detail.