Dedicated educator with extensive experience supporting teachers and students across all grade levels. Proficient in developing engaging learning environments and adapting instructional methods to accommodate diverse learning needs. Proven track record of enhancing student understanding and academic performance through targeted support and innovative techniques.
Overview
15
15
years of professional experience
Work History
Paraprofessional Educator
Lawndale Community Academy
Chicago, IL
08.2019 - Current
Attend to students' physical, personal, academic, and emotional needs, assisting with language translation and hygiene when necessary.
Organize classroom and teaching materials and verify and track student attendance.
Perform clerical duties such as typing, filing, and photocopying; grade tests and homework; track student progress.
Establish and maintain collaborative working relationships with students, parents, and staff, and participate in parent-teacher conferences to discuss student progress or difficulties encountered in class.
Facilitated small group instruction as needed by the teacher or school district.
Provided one-on-one instruction to students who required extra support.
Supervised students in classrooms, halls, cafeterias, gymnasiums, and on field trips.
OST (Out of School Time) Lead
Lawndale Community Academy
Chicago, IL
06.2020 - 07.2024
Managed daily summer school operations, including adding programs and students to Aspen and managing student attendance records.
Facilitated communication between students, parents, faculty members, and administrators regarding summer school programs.
Enforced school rules for attendance, discipline, and honesty.
Organized summer school activities, field trips, and special events.
Maintained accurate records of student performance and progress throughout the program.
Completed day-to-day duties accurately and efficiently.
Patient Access Specialist
Northwestern Medicine
Chicago, IL
11.2016 - 08.2019
Maintains patient confidentiality per HIPAA regulations
Provides exceptional customer service to patients
Correctly identify and collect patient demographic information
Interacts with various hospital departments and physicians 'offices to effectively schedule and direct patients through the NMHC systems in a friendly manner
Demonstrates teamwork by helping co-workers within and across departments
Medical Receptionist/Medical Assistant
Sinai Medical Group
Chicago, IL
02.2010 - 11.2016
Greeting and checking in patients in a polite, helpful manner
Interview patients to verify registration information on the computer
Verifies and updates information for returning patients
Collects co-pays by rate on the insurance card and provides necessary forms for completion
Informs the appropriate department/person of the patient's arrival
Pleasantly answers phones and deals with customer needs