Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

TIFFANY SMITH

Alsip,IL

Summary

Dynamic and results-driven professional with extensive experience at State Farm as a Licensed Property and Casualty Service Manager. Proven track record in enhancing operational efficiency and customer satisfaction through effective team leadership and problem-solving. Skilled in process improvements and client relationship management, ensuring compliance and excellence in service delivery.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Licensed Property and Casualty Service Manager

State Farm
Chicago, IL
06.2023 - Current
  • Oversaw daily operations, ensuring compliance with company policies and procedures.
  • Managed customer inquiries, providing timely resolutions to enhance satisfaction.
  • Trained and mentored new staff on service protocols and best practices.
  • Implemented process improvements to increase operational efficiency and productivity.

Mobile Notary

Self Employed
Chicago, IL
01.2022 - Current
  • Facilitated notarization of legal documents, ensuring compliance with state regulations.
  • Managed scheduling and logistics for mobile appointments, optimizing client service delivery.
  • Developed strong relationships with clients, enhancing trust and repeat business opportunities.
  • Mentored new notaries on best practices for document handling and client interactions.

Bus Operator

Chicago Transit Authority, CTA
Chicago, IL
07.2015 - 10.2021
  • Operated buses safely and efficiently on designated routes, adhering to schedules and traffic regulations.
  • Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
  • Assisted passengers with inquiries, providing excellent customer service during transit experiences.
  • Responded promptly to emergencies and incidents, ensuring passenger safety and reporting issues effectively.

Education

Associate of Science - Business Management

University of Phoenix
Tempe, AZ
01-2027

Graduate Certificate - Medical Billing And Coding

Thomas Nelson Community College
Hampton, VA
06-2024

High School Diploma -

Bogan High School
Chicago, IL
06-2004

Skills

  • Positive attitude
  • Team leadership
  • Multitasking and organization
  • Problem-solving

Certification

Medical Billing and coding

Notary

Languages

Spanish

Timeline

Licensed Property and Casualty Service Manager

State Farm
06.2023 - Current

Mobile Notary

Self Employed
01.2022 - Current

Bus Operator

Chicago Transit Authority, CTA
07.2015 - 10.2021

Associate of Science - Business Management

University of Phoenix

Graduate Certificate - Medical Billing And Coding

Thomas Nelson Community College

High School Diploma -

Bogan High School

Similar Profiles

  • Kaylee SenterfittKaylee Senterfitt

    Property and Casualty General Lines Agent at Brandi Mark State FarmProperty and Casualty General Lines Agent at Brandi Mark State Farm

  • Amy WillhiteAmy Willhite

    Licensed Sales Producer Property And Casualty/Customer Service at Pam Accardo - State Farm Insurance AgentLicensed Sales Producer Property And Casualty/Customer Service at Pam Accardo - State Farm Insurance Agent

  • Carley WilburnCarley Wilburn

    Licensed property and casualty producer/Insurance Customer Service Representative at L & L Auvil Insurance AgencyLicensed property and casualty producer/Insurance Customer Service Representative at L & L Auvil Insurance Agency

  • Jerilynn DennisJerilynn Dennis

    Office Manager, Licensed Sales Professional (Property & Casualty) at Allstate Insurance Company (GDI Insurance Inc.)Office Manager, Licensed Sales Professional (Property & Casualty) at Allstate Insurance Company (GDI Insurance Inc.)

CREATE PROFILE