Tiffany Sparks

• Managed payroll data entry and processing for 3 companies to comply with predetermined company guidelines.
• Calculated payroll deductions by accurately using Netchex and processed payroll to meet preset requirements.
• Submitted Bi-weekly, monthly, quarterly and annual reports on payroll activities.
• Managed multi-state payroll taxes
• Reconciled health care benefits, tax contributions and retirement accounts to facilitate large-scale account reconciliations.
• Managed conversion from CoAdvantage and implementation of Netchexs.
• Prepared new hire letters, employee contracts and corporate policies.
• Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
• Oversaw hiring, staffing, and labor law compliance.
• Updated HR database with new employee information, changes in benefits and other details.
• Directed and controlled 401K, medical, dental and vision benefit packages.

• Trained and mentored new employees on collection methods, documentation requirements and performance strategies.
• Supervised staff of cash poster, monitoring account receivable
• Contacted customers to discuss late payments and options for remitting amounts due.
• Monitored payments due from clients and promptly contacted clients with past due payments.
• Monitored insurance payments and promptly worked denials
• Produced monthly departmental headcount reports and analysis to compare actual budget and prior year results.

● Devised and enacted effective action plans to target aging accounts and reduce credit balances from $100K to $40K within 4 months

● Streamlined electronic data interchange (EDI) enrollment for 13 national provider identifiers (NPIs) to optimize and improve cash posting turnaround times by XX% on average

● Efficiently oversaw team of 7+ collections specialists by monitoring processes and tracking performance of collections and cash posting activities to enhance performance results by XX%