Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Qurate Retail Group
10.2022 - Current
Handled customer inquiries and suggestions courteously and professionally.
Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
Computed total costs and profit requirements for customer sales to provide accurate pricing.
Processed customer orders and inquiries via phone, email and, in-person communication to foster top-quality service delivery.
Barista Trainer
Starbucks
02.2022 - 10.2022
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Customized training strategies based on individual barista knowledge, experience and strengths.
Taught proper procedures and strategies for success to new employees.