Tiffany Wynns
Burleson,TX
Summary
Proven leader and efficient shift manager at Braums Ice Cream And Dairy, adept in customer complaint resolution and cash handling oversight. Trained teams for peak performance, ensuring safe food handling and exemplary customer service. Demonstrated commitment to excellence, significantly enhancing customer satisfaction and workforce readiness. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Restaurant-shift-manager
Braums Ice Cream And Dairy
08.2021 - Current
- Addressed customer concerns, complaints and questions, resulting in outstanding customer service ratings.
- Trained new hires on company policies, procedures, and customer service expectations, contributing to a well-prepared workforce.
- Excelled in every store position and regularly backed up front-line staff.
- Monitored employee food handling, safety and uniform requirements.
- Demonstrated strong leadership by setting a positive example for team members, consistently adhering to company policies and maintaining an unwavering commitment to excellent customer service.
- Trained restaurant employees to prepare food, operate cash registers and keep restaurant clean throughout shift.
Education
High School Diploma -
Joshua High School
Joshua, TX05.2023
Skills
Cash handling oversight
Task Delegation
Customer Complaint Resolution
Staff Training
Customer Service
Reliable and Responsible
Team Leadership
Safe Food Handling
Money Handling
Timeline
Restaurant-shift-manager
Braums Ice Cream And Dairy
08.2021 - Current
High School Diploma -
Joshua High School
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