Tiffany Young
DAYTON,TX
Summary
Customer-focused professional experienced in delivering exceptional service and improving customer satisfaction. Demonstrated ability to address concerns effectively while remaining calm and composed in stressful situations. Committed to leveraging interpersonal skills and personal insights gained from motherhood to drive positive outcomes.
Overview
5
5
years of professional experience
Work History
Receptionist
Paris Salon & Day Spa
Katy, Texas
11.2022 - 11.2022
- Greeted clients warmly upon arrival at the salon and day spa.
- Answered phone calls and scheduled appointments for various services.
- Managed client check-ins and check-outs to enhance overall client experience at reception area.
- Maintained cleanliness and organization of reception and waiting areas.
- Assisted clients with product inquiries and retail purchases during visits.
- Coordinated communication between clients and service providers to ensure seamless service delivery.
- Executed payment transactions for services rendered. and handled cash transactions accurately at the front desk.
- Scheduled and confirmed appointments.
- Processed payments and updated accounts to reflect balance changes.
Bakery Clerk
Prasek's Hillje Smokehouse
Sealy, Texas
07.2017 - 10.2017
- Provided excellent customer service to foster satisfaction and loyalty.
- Greeted customers and provided exceptional customer service in a fast-paced bakery setting.
- Assisted customers in selecting bakery items and provided product information.
- Greeted customers, answered questions and provided product knowledge.
- Listened to guests to understand needs and help each person select optimal products and services.
- Offered product recommendations and provided information on bakery items to customers.
- Managed customer complaints and resolved issues in a timely and professional manner.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Maintained cleanliness and organization of bakery display cases and work areas.
- Maintained cleanliness of bakery area by sweeping floors, wiping down counters, and restocking items.
- Maintained a clean and organized bakery area, complying with health and safety regulations.
- Monitored product freshness and rotated stock to minimize waste.
- Rotated stock in accordance with first-in-first-out policy to minimize waste from expired product.
- Monitored on-hand items to proactively replace low stock and keep product levels within optimal tolerances to meet expected demands.
- Stocked shelves with freshly made items throughout the day ensuring a full selection at all times.
- Arranged baked goods in attractive displays inside bakery cases to increase sales.
- Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
- Wrapped, weighed, and priced bakery items, ensuring accurate labeling.
- Used bread slicers and other bakery equipment to handle high-volume operations needs.
- Labeled bakery items by inputting data into digital weighing machine.
- Assisted with special orders for large events such as weddings or birthdays by preparing custom decorations or flavors.
- Adhered to safety standards when handling hot ovens or sharp knives used in the preparation of baked goods.
Education
My GED
DAYTON, TX09-2026
Skills
- Reception desk management
- Front desk operations
- Appointment scheduling
- Scheduling appointments
- Schedule management
- Greeting and seating clients
- Customer service
- Client relations
- Effective communication
- Team collaboration
- Multitasking and prioritization
- Calendar management
- Mail handling
- Security awareness
- Client relations
Timeline
Receptionist
Paris Salon & Day Spa
11.2022 - 11.2022
Bakery Clerk
Prasek's Hillje Smokehouse
07.2017 - 10.2017
My GED