Tiffiny Vann
New Hope,AL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Office Manager/Tax Specialist
Block Advisors
Huntsville, Alabama
11.2025 - Current
- Led a small team, providing training and support as needed.
- Managed daily office operations and maintained a productive work environment.
- Coordinated schedules and meetings for team members and clients.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Provided guidance on tax planning strategies to minimize liabilities effectively.
- Collaborated with team members to resolve complex tax-related inquiries promptly.
- Maintained up-to-date knowledge of changes in tax laws and regulations consistently.
- Filed electronically through approved software programs.
- Assisted customers with any questions they had about their taxes or filing status.
- Researched federal, state, and local laws to ensure compliance with regulations.
- Prepared individual tax returns accurately and efficiently.
- Oversaw scheduling and appointment management for staff and clients.
- Trained new employees on company policies and administrative tasks.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Property Manager/Office Manager
Usa Storage Centers
Meridianville, AL
05.2024 - 08.2024
- Implemented cost-cutting measures where appropriate in order to reduce overhead costs without compromising quality standards.
- Organized regular meetings between owners and tenants to discuss any issues or concerns they may have.
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Monitored market trends to ensure competitive pricing structures for units under management.
- Participated in industry conferences and events in order to stay abreast of new technologies related to property management practices.
- Managed all maintenance requests from tenants in a timely manner.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
Property Manager Office Administrator
LifeStorage/Extra Space
Huntsville, AL
09.2021 - 05.2024
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Handled resident complaints and expedited maintenance requests.
- Collected monthly assessments, rental fees, deposits and payments.
- Met with prospective tenants to show property and assess applications or sign leases.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Processed evictions when necessary in accordance with state laws and procedures.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Facilitated tenant paperwork processing and verification.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
Bouns Assistant Store Manager/ HR Recruiter
Circle K
Huntsville, AL
02.2018 - 01.2022
- Answered customer questions and addressed problems and complaints in person and via phone.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Handled scheduling for store shifts to achieve adequate staffing.
- Maintained inventory by checking merchandise to determine levels.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Coached and developed store associates through formal and informal interactions.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Provided training to new employees on company policies and procedures.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Ensured compliance with all safety regulations throughout the store premises.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
Education
High School Diploma -
Troy Buchanan High School
Troy, MO05.1994
Skills
- Payment Collection
- Property Management
- Skilled Multi-Tasker
- Valid Alabama Driver's License
- Staff Management
- Tenant and Eviction Laws
- Tenant Relations
- Vendor Management
- Lease Renewals
- Office administration
- Billing
- Inventory Control
- Data Entry
- Staff hiring
- Scheduling
- Tax preparation
- Tax law compliance
- Software filing
- Customer relationship management
Timeline
Office Manager/Tax Specialist
Block Advisors
11.2025 - Current
Property Manager/Office Manager
Usa Storage Centers
05.2024 - 08.2024
Property Manager Office Administrator
LifeStorage/Extra Space
09.2021 - 05.2024
Bouns Assistant Store Manager/ HR Recruiter
Circle K
02.2018 - 01.2022
High School Diploma -
Troy Buchanan High School