Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tifhany McCalister

Austin,TX

Summary

Proven leader with a track record of enhancing customer experience and streamlining operations at Trudy's Texas Star. Skilled in problem-solving and customer service, adept at fostering teamwork and collaboration. Successfully increased financial accuracy, demonstrating a strong ability to multitask and manage time effectively. Highly experienced sales associate known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

9
9
years of professional experience

Work History

Sales Associate

Waffle House Restaurant
05.2015 - 08.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Assistant Manager

Trudy's Texas Star
06.2019 - 08.2021
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

Education

High School Diploma -

Big Springs High School
Big Spring, TX
05.1992

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Listening Skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Problem-Solving

Languages

Spanish
Limited Working

Timeline

Assistant Manager

Trudy's Texas Star
06.2019 - 08.2021

Sales Associate

Waffle House Restaurant
05.2015 - 08.2024

High School Diploma -

Big Springs High School
Tifhany McCalister