Microsoft, Excel, Office, Outlook,
Tikie Marich
Office Assistant
Noblesville,IN
Summary
Dynamic Medical Office Assistant with a proven track record at American Oncology Network, enhancing patient experiences through exceptional customer service and efficient appointment management. Skilled in payment reconciliation and adept with computer systems, I consistently uphold a positive attitude while ensuring compliance with HIPAA guidelines and maintaining accurate medical records.
Overview
2026
2026
years of professional experience
Work History
Medical Office Assistant
1st Care Home Health
- Checked patient insurance, demographic, and health history to keep information current.
- Supported office staff and operational requirements with administrative tasks.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Front Office Medical Assistant
American Oncology Network
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Completed clerical duties and tasks for clinic administration.
- Contributed to clinic growth through exceptional customer service, resulting in an increase of returning patients and word-of-mouth referrals.
- Enhanced patient experience by efficiently managing appointment scheduling and confirming appointments in a timely manner.
- Improved patient communication, providing clear instructions for upcoming appointments or procedures as needed.
Medical Front Office Receptionist
Center for Pain Management
07.2023 - 10.2025
- Helped patients complete necessary medical forms and documentation.
- Managed multi-line phone system and pleasantly greeted patients.
- Maintained current and accurate medical records for patients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Education
High School Diploma - Business
Zionsville Community High School
Zionsville, IN05.1975
Skills
Patient care
Payment reconciliation
Computer skills
Positive attitude
Software
Timeline
Medical Front Office Receptionist
Center for Pain Management
07.2023 - 10.2025
Medical Office Assistant
1st Care Home Health
Front Office Medical Assistant
American Oncology Network
High School Diploma - Business
Zionsville Community High School