Tilak Diyali
Garland,TX
Summary
Versatile and dynamic, with a proven track record at TDI Technologies Inc, enhancing repair success rates through advanced troubleshooting and soldering proficiency. Excelled in customer service excellence at Buddy's Booze, demonstrating unparalleled patience and empathy. Adept at leading teams and improving operational efficiencies.
Overview
6
6
years of professional experience
Work History
Cashier
Buddy's Booze
01.2024 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Repair Technician
TDI Technologies Inc
03.2021 - 10.2023
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Repaired and maintained wide range of small and large appliances successfully.
- Maintained inventory of repair supplies and ordered parts.
- Increased repair success rates, utilizing advanced troubleshooting techniques and tools.
Sushi Chef
Five Sixty by Wolfgang Puck
03.2018 - 09.2020
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Led sushi-making workshops for guests, adding interactive dimension to dining experience.
Education
High School Diploma -
Emmett J. Conrad High School
7502 Fair Oaks Ave, Dallas, TX 7523106-2017
Skills
- Customer Service
- Cash Handling
- Customer service excellence
- Patience and Empathy
- Hand tool expertise
- Adhesive Application
- Schematic Interpretation
- Soldering Proficiency
- Electronic assembly
- Through-hole soldering
- Desoldering Techniques
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
Nepali
Full Professional
Hindi
Full Professional
English
Full Professional
Timeline
Cashier
Buddy's Booze
01.2024 - 08.2024
Repair Technician
TDI Technologies Inc
03.2021 - 10.2023
Sushi Chef
Five Sixty by Wolfgang Puck
03.2018 - 09.2020
High School Diploma -
Emmett J. Conrad High School
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