Tim Bounds
Eugene,OR
Summary
Proven track record in relationship building and problem-solving, notably at Rogers Machinery Company. A motivated team player who exceeds sales quotas and fosters customer loyalty through exceptional service. Demonstrates a unique blend of technical know-how and interpersonal skills, achieving high client satisfaction and retention rates.
Overview
24
24
years of professional experience
Work History
Outside Sales Representative
Rogers Machinery Company
07.2020 - Current
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Established rapport with potential customers through cold calling and presenting product offerings tailored to their needs.
- Worked closely with cross-functional teams such as engineering or production department for smooth order fulfillment processes resulting in higher customer satisfaction rates.
- Achieved or exceeded company-defined sales quotas.
Shop Superintendent
Olsson Industrial Electric
02.2019 - 06.2020
- Oversaw maintenance and repair of shop equipment.
- Managed materials inside shop and at job locations.
- Trained and coached employees to improve performance and skills.
- Coordinated with other departments to ensure timely completion of projects and smooth communication between teams.
Account Manager
EOFF Electric Supply
01.2018 - 02.2019
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Met existing customers to review current services and expand sales opportunities.
Account Manager
Consolidated Electrical Distributors
03.2014 - 11.2017
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Achieved or exceeded company-defined sales quotas.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Custom Production Manager
Strapworks
03.2013 - 03.2014
Operations Assistant Manager
Home Depot
09.2000 - 01.2013
- Monitored and updated inventory levels and maintained accurate records of inventory and stock movements.
- Collaborated with other departments to foster smooth operation of daily processes.
- Provided hands-on training to new hires, ensuring they were well-equipped to perform their roles successfully from day one.
- Improved customer satisfaction by promptly resolving issues and answering inquiries via phone, email, and in-person interactions.
- Performed wide-ranging administrative, financial and service-related functions.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
Education
High School Diploma -
Cottage Grove High School
Cottage Grove, OR06.1992
Skills
- Relationship Building
- Motivated Team Player
- Problem-Solving
- Customer Service-Oriented
Timeline
Outside Sales Representative
Rogers Machinery Company
07.2020 - Current
Shop Superintendent
Olsson Industrial Electric
02.2019 - 06.2020
Account Manager
EOFF Electric Supply
01.2018 - 02.2019
Account Manager
Consolidated Electrical Distributors
03.2014 - 11.2017
Custom Production Manager
Strapworks
03.2013 - 03.2014
Operations Assistant Manager
Home Depot
09.2000 - 01.2013
High School Diploma -
Cottage Grove High School
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