Tim Henderson
Round Rock,TX
Summary
Savvy experience in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems.
Overview
23
23
years of professional experience
Work History
Car Transporter
HERTZ RENTAL CAR
05.2021 - Current
- Transport vehicles from Hertz Local Edition offices to various locations across Austin Area
- Pick-up and drop-off customers as required.
Class A CDL Driver
SCHNEIDER NATIONAL
10.2019 - 02.2020
- Delivered freight to 21-states across central US area
- Protected orders by properly balancing and bracing loads to prevent shifting and damage.
- Maximized fuel efficiency by practicing eco-friendly driving habits and routine vehicle maintenance checks.
Systems Support Specialist III
Texas Department of Family and Protective Services (DFPS)
10.2016 - 02.2018
- Provided systems support on multiple-site personal computers and networks in DFPS Region 7 in central Texas
- Job involved handling maintenance and repair of all machines attached to DFPS network.
Field Engineer
NORTHROP GRUMMAN
03.2001 - 09.2016
- Worked for Northrop Grumman at Texas Department of Family and Protective Services (DFPS)
- Provided systems support on multiple-site personal computers and networks, covering multiple DFPS Regions in Texas
- Job involved handling maintenance and repair of all machines attached to DFPS networks
- Trained and worked Davox Telecommunications account.
Education
Aviation Maintenance Technology -
TEXAS AERO TECH
Dallas, TX01.1990
Skills
- Dell Certifications 2016
- HP Certifications 2015
- Server 2003
- A 2000
Accomplishments
Dell, Compuadd, Gateway, HP, Sun, compatible laptops, tablets, desktops, monitors, hubs, printers, Microsoft Windows 95, 98, NT, 2000, 7, 8, 10, UNIX, Solaris, Anasazi, Corel WordPerfect V.x, Lotus Suite V.x, MS Office V.x, Norton Utilities V.x, MacAfee V.x, ATP, Check it Pro Deluxe, Netscape V.x, Internet Explorer V.x, Microsoft Exchange V.x, Novell 3.12, Novell 4.11, Novell Intranet ware Client 32 V.x, Lucent, Mitel 200SX Lite.
References
Personal references are available upon request.
Timeline
Car Transporter
HERTZ RENTAL CAR
05.2021 - Current
Class A CDL Driver
SCHNEIDER NATIONAL
10.2019 - 02.2020
Systems Support Specialist III
Texas Department of Family and Protective Services (DFPS)
10.2016 - 02.2018
Field Engineer
NORTHROP GRUMMAN
03.2001 - 09.2016
Aviation Maintenance Technology -
TEXAS AERO TECH
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