Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
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Timothy Mitchell

Timothy Mitchell

Corpus Christi,TX

Summary

Licensed Insurance Agent with extensive experience in case management and over 20 years of leadership in management roles. Proven ability to build trust and rapport with clients from diverse backgrounds, supported by a minor in psychology that enhances insight into client motivations and unspoken needs. Demonstrated success in group sales, customer relations, and multi-team leadership as both a Senior Manager and District Manager. Recognized as a self-starter with a consistent record of exceeding performance goals and driving results.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Substitute Teacher

Flour Bluff ISD
10.2025 - Current
  • Implemented lesson plans to ensure continuity of education during teacher absences.
  • Maintained classroom management to foster a productive learning environment.
  • Adapted instructional materials to meet diverse student needs and learning styles.
  • Communicated effectively with students, parents, and staff regarding academic progress.
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.

Licensed Insurance Agent

Farmers Insurance – David Beach Agency
05.2025 - 10.2025
  • Deliver tailored insurance consultations (Auto, Home, Life) with a focus on client education and retention.
  • Lead onboarding, renewals, and claims follow-ups to maintain 90%+ client satisfaction.
  • Coordinate with lenders and brokers to streamline policy start before home closings.
  • Advised clients on insurance products, ensuring alignment with individual needs and coverage requirements.
  • Conducted policy reviews to identify gaps in coverage and recommend appropriate adjustments.

Sales Consultant

Clearwater Benefits
05.2023 - 11.2024
  • Generated new business through broker networks and direct client outreach.
  • Presented competitive insurance options, boosting client acquisition and renewal rates.
  • Supported backend client service processes to ensure timely benefit activation.

CPS Investigator

Texas Dept. of Family & Protective Services
05.2017 - 05.2023
  • Managed critical investigations into child abuse/neglect; collaborated with law enforcement and legal systems.
  • Delivered timely reports, ensured compliance with state law, and advocated for at-risk youth.
  • Led sensitive interviews and made recommendations that directly impacted family court decisions.

Store Manager

Costco Wireless
05.2013 - 05.2017
  • Oversaw hiring, training, scheduling, and team sales performance for a high-volume store.
  • Implemented sales programs that increased store revenue by 25% year-over-year.
  • Mentored junior managers for internal promotions.

Senior Manager / District Manager

Target Mobile
09.2011 - 05.2013
  • Directed sales and operations across 10+ retail locations with full P&L responsibility.
  • Ranked consistently in Top 20 nationwide for performance metrics.
  • Developed regional training program later adopted companywide.

Communications & Correctional Officer

City of Elk City Police Department
07.2009 - 07.2011
  • Managed dispatch and monitored facility operations for the city correctional department.
  • Documented inmate activity and conducted intake interviews, ensuring safety and compliance.

Education

Master’s - Forensic Psychology

National University

BSW, Bachelor of Social Work - Minor in Psychology

Southern New Hampshire University

Business Management / Criminal Justice Studies

Southeastern Oklahoma State University

Skills

  • Strategic Sales & Market Growth
  • Insurance Solutions: Life, Health, P&C
  • Team Building & Leadership
  • Customer Success & Retention
  • Cross-Functional Collaboration
  • Operational Excellence
  • Crisis Intervention & Advocacy
  • CRM & Tech Enablement (Salesforce, HubSpot)
  • Classroom management
  • Adaptable
  • Relationship building and management
  • Student engagement

Accomplishments

  • Surpassed sales targets by 20%+ in insurance and wireless sectors
  • MVP recognition for top performance and customer advocacy
  • National Top 20 Ranking for AT&T Retail Sales
  • Developed and launched district sales training programs that boosted team performance
  • Maintained high customer satisfaction rates across roles

Certification

  • Licensed Health & Life Insurance Agent
  • Licensed Property & Casualty Insurance Agent

Interests

  • Youth Development Programs
  • Youth mentor, providing guidance and support to empower the next generation of leaders
  • Historical Exploration
  • Road Trips
  • Adventure Travel
  • Participate in football and baseball as recreational activities to maintain physical fitness
  • Camping
  • Volunteering with youth sports programs as a coach
  • Volunteering

Timeline

Substitute Teacher

Flour Bluff ISD
10.2025 - Current

Licensed Insurance Agent

Farmers Insurance – David Beach Agency
05.2025 - 10.2025

Sales Consultant

Clearwater Benefits
05.2023 - 11.2024

CPS Investigator

Texas Dept. of Family & Protective Services
05.2017 - 05.2023

Store Manager

Costco Wireless
05.2013 - 05.2017

Senior Manager / District Manager

Target Mobile
09.2011 - 05.2013

Communications & Correctional Officer

City of Elk City Police Department
07.2009 - 07.2011

BSW, Bachelor of Social Work - Minor in Psychology

Southern New Hampshire University

Business Management / Criminal Justice Studies

Southeastern Oklahoma State University

Master’s - Forensic Psychology

National University