Summary
Work History
Education
Skills
Timeline
Generic

Tim Neumann

Mentor,Ohio

Summary

Self-motivated Operations Manager successful in collaborating with leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of efficient operational management techniques.

Work History

Operations Manager

United Parcel Service (UPS)
Cleveland , Ohio
2020 - Current
  • Developed and implemented operational procedures to ensure quality standards are met.
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Performed cost analysis for various projects to determine budget requirements.
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
  • Analyzed data from daily reports to identify trends in production performance metrics.
  • Developed key performance indicators to measure effectiveness of operational processes.
  • Collaborated with management team on long-term strategic planning initiatives for the organization.

On Road Supervisor

UPS
Cleveland , Ohio
2018 - 2020
  • Developed work plans and schedules for crew members; monitored progress to ensure timely completion of tasks.
  • Provided technical guidance to field staff on a variety of issues related to roadway operations.
  • Maintained records of daily operations route planning and driver management, facilitate pre-departure daily briefings and post route meetings to ensure service and quality efficiency.

Package Dispatch Supervisor

UPS
Cleveland , Ohio
2012 - 2018
  • Supervised team of package dispatchers to ensure efficient delivery of packages.
  • Scheduled daily routes for drivers and monitored progress throughout the day.
  • Tracked package status using specialized software system.
  • Coordinator of daily operations to streamline all area of the building to meet daily goals.

Preloader

UPS
Cleveland , Ohio
2006 - 2012
  • load and unload packages for package cars
  • Maintain a clean and safe work environment in compliance with company standards
  • quickly adapted to high pace environment and techniques that promote efficacy and saftey

Education

Business

Lakeland Community College
Willoughby, OH

Skills

  • Logistics Oversight
  • Business Development
  • Data Analysis
  • Business Planning
  • Organizational Management
  • Operations Oversight
  • Cross-Functional Communication
  • Workforce Management
  • Project Management
  • Risk Management
  • Goal Setting
  • Business and Operations Management
  • Staff Development
  • Team Leadership

Timeline

Operations Manager

United Parcel Service (UPS)
2020 - Current

On Road Supervisor

UPS
2018 - 2020

Package Dispatch Supervisor

UPS
2012 - 2018

Preloader

UPS
2006 - 2012

Business

Lakeland Community College

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Tim Neumann