Timariah Rooks
Tampa,FL
Summary
Experienced in providing exceptional client service, Detailed Client Service Associate with a strong focus on organization. Ability to effectively communicate and build relationships with diverse customers. Seeking a new opportunity where hard work and dedication will be recognized and appreciated.
Overview
5
5
years of professional experience
Work History
Cashier
Circle K
Tampa
11.2024 - 02.2025
- Customer Interaction: Greet customers, provide excellent service, and assist with inquiries.
- Cash Handling: Operate the cash register accurately and efficiently, handle cash transactions, and process returns.
- Sales and Merchandising: Make purchase suggestions, stock shelves, and ensure products are displayed attractively.
- Store Maintenance: Maintain a clean and organized store environment, including cleaning, sweeping, and trash management.
- Food Service: Assist with the food program, including preparing and serving food items.
- Teamwork: Work collaboratively with other team members to ensure smooth store operations and customer satisfaction.
Customer Service Representative
LADYLUVS COLLECTION LLC
Remote, FL
08.2021 - 11.2024
- Resolve customer inquiries, ensuring accurate product information and support.
- Facilitated over 100 online orders, enhancing customer satisfaction.
- Managed inbound communications, improving service efficiency.
- Guided customers on pricing and offerings, boosting sales.
- Supported product selection and transactions, streamlining processes.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Cashier
Wendys Restaurant
Avon Park, FL
08.2020 - 06.2023
- Greet customers warmly and efficiently .
- Take orders accurately and efficiently .
- Process payments: (cash, credit, debit, gift cards).
- Provide accurate change and receipts .
- Bag or wrap food orders .
- Answer customer questions about the menu and pricing .
- Resolve customer issues and complaints
Education
High School Diploma -
Avon Park High School
Avon Park, FL05.2022
Skills
- Customer Service
- Data Entry
- Microsoft Application '
- CRM Software
- Inbound and Outbound Calling
- Account Management
- Time Management
- Written and Verbal Communication
- Sales Expertise
- Active Listening
- Payment Processing
Education and Training
other
Timeline
Cashier
Circle K
11.2024 - 02.2025
Customer Service Representative
LADYLUVS COLLECTION LLC
08.2021 - 11.2024
Cashier
Wendys Restaurant
08.2020 - 06.2023
High School Diploma -
Avon Park High School