Timashae Middleton
Greer,SC
Summary
Dynamic and dedicated professional with extensive experience in customer service at McDonald's, excelling in conflict resolution and team collaboration. Proven ability to enhance customer satisfaction through efficient transaction processing and effective communication. Recognized for maintaining high standards of cleanliness and organization, contributing to a positive shopping experience.
Overview
2027
2027
years of professional experience
Work History
Cashier
McDonald's
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Assisted in maintaining cleanliness and organization of workstations and dining areas.
- Provided friendly and prompt service to enhance customer satisfaction and retention.
- Collaborated with team members to streamline order fulfillment and reduce wait times.
- Resolved customer inquiries and complaints effectively, fostering positive experiences.
- Monitored inventory levels and communicated needs to ensure stock availability during shifts.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Addressed customer needs and made product recommendations to increase sales.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Teacher
Creative Advancements Afterschool Program
Cashier
Zaxbys
- Developed engaging lesson plans that fostered creativity and critical thinking in students.
- Facilitated group activities to promote teamwork and collaborative problem-solving skills.
- Implemented behavior management strategies to create a positive learning environment.
- Adapted instructional materials to meet diverse learning needs of students.
- Collaborated with parents and guardians to support student development and progress.
- Utilized technology tools to enhance educational delivery and student engagement.
- Mentored new staff members, providing guidance on curriculum implementation and classroom management techniques.
- Assessed student performance through various evaluation methods to ensure academic growth.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
- Organized extracurricular activities such as clubs or field trips that enriched students' learning experiences outside traditional classroom settings.
Cashier
Wingstop
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Assisted in maintaining cleanliness and organization of workstations and dining areas.
- Provided friendly and prompt service to enhance customer satisfaction and retention.
- Collaborated with team members to streamline order fulfillment and reduce wait times.
- Adapted quickly to high-volume environments while maintaining attention to detail.
Sales Associate
Dollar Tree
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized inventory displays to ensure product availability and visibility.
- Processed transactions accurately using point-of-sale systems for efficient checkout.
- Collaborated with team members to achieve daily sales goals and improve store operations.
Sales Associate
Walmart
12.2025 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized inventory displays to ensure product availability and visibility.
- Processed transactions accurately using point-of-sale systems for efficient checkout.
- Collaborated with team members to achieve daily sales goals and improve store operations.
- Implemented store merchandising strategies to promote seasonal products effectively.
- Trained new associates on store policies, procedures, and customer engagement techniques.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
High School Diploma -
Greer High School
Greer, SCSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Team collaboration
- Customer service excellence
- Customer relations
- Written and verbal communication
- Professionalism and courtesy
- Conflict resolution
- Product knowledge
- Complex Problem-solving
Timeline
Sales Associate
Walmart
12.2025 - Current
Cashier
McDonald's
Teacher
Creative Advancements Afterschool Program
Cashier
Zaxbys
Cashier
Wingstop
Sales Associate
Dollar Tree
High School Diploma -
Greer High School