Timatha Knowlton
Mount Laurel,NJ
Summary
Dedicated professional with a versatile background in billing and operations. Known for exceptional attention to detail and courteous professionalism, contributing to enhanced client relations and streamlined processes.
Overview
2027
2027
years of professional experience
Work History
Associate
Knowlton Advisors
2009 - Current
- Website design and maintenance
- Research for various projects
- Assessment of projects for mistakes and comprehensibility
- Development of PowerPoint presentations for various client training sessions and conferences
Billing Specialist
AllRisk, Inc
2014 - 2019
- Compiled crew daily work logs and vendor supply invoices into accurate, detailed invoices for clients. Ensured proper documentation as required for invoice.
- Collaborate with insurance contacts to secure timely and comprehensive payments.
- Coordinated billing inquiries and resolved discrepancies with clients effectively.
- Ensured timely payments by closely monitoring account balances and following up on overdue invoices.
- Increased billing accuracy by diligently reviewing and reconciling invoices and payment records.
- Developed customized invoicing templates to meet unique client requirements, enhancing overall customer satisfaction.
- Managed complex billing situations with a high level of professionalism, resolving disputes and maintaining client satisfaction.
- Assisted SVP/Director of Operations in scheduling and crew outreach to optimize workflow. Conducted timesheet verification to support accurate payroll administration. Connected with clients to provide project status updates and gather feedback. Collaborated with vendors to enhance procurement operations and resource availability. Managed equipment logistics to ensure readiness for operational needs. Handled contract management processes to uphold compliance and mitigate risks.
- Supported controller in reviewing financial statements and creating check runs. Managed vendor relations to ensure timely communications and issue resolution. Assisted with payroll reports, ensuring accuracy and compliance. Facilitated payroll vendor transition to improve processing efficiency. Covered accounts payable workload during maternity leave to maintain operational continuity.
- Trained incoming crew on time clock application for optimal usage. Arranged certification training sessions to ensure compliance. Maintained accurate records of certification and renewal schedules. Assisted crew in resolving technical issues with time clock application.
Route Operations Manager
TriState Vending Services
2012 - 2014
- Streamlined route scheduling and optimization processes to enhance delivery efficiency.
- Monitored inventory levels, ensuring timely restocking of vending machines across multiple locations.
- Enhanced customer satisfaction by addressing and resolving complaints in a timely manner.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Handled accounts payable and receivable functions, ensuring timely payment processing and collection efforts.
- Managed incoming calls, ensuring proper direction to relevant teams. Handled coffee and supply orders, facilitating prompt delivery and invoicing. Liaised with service department regarding machine repairs, enhancing operational efficiency.
- Conducted daily audits of petty cash box, ensuring integrity of funds. Counted cash from vending machine operations to track revenue accurately. Facilitated secure deposit transitions to Garda CIT team. Ensured adequate supply of rolled coins for route drivers to maintain operational efficiency.
Teacher
School District of Philadelphia
2007 - 2012
- Developed and implemented engaging lesson plans aligned with curriculum standards.
- Assessed student performance through various evaluation methods to ensure academic growth.
- Integrated technology into classroom activities to support diverse learning styles and needs.
- Established positive relationships with students, parents, and colleagues to foster a supportive school community.
Education
Bachelor of Science - Physical Sciences, Physics Concentration
York College of Pennsylvania
York, PASkills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Cash handling
- Relationship building
- Courteous and professional
Timeline
Associate
Knowlton Advisors
2009 - Current
Billing Specialist
AllRisk, Inc
2014 - 2019
Route Operations Manager
TriState Vending Services
2012 - 2014
Teacher
School District of Philadelphia
2007 - 2012
Bachelor of Science - Physical Sciences, Physics Concentration
York College of Pennsylvania
NJ Notary
Expires August 2030