Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
Open To Work
Hi, I’m

TIMEKA GOULD

Richland,MS

Summary

Administrative Financial Professional with 10+ years of experience in financial services, office administration, HR support, and collections. Proven ability to manage confidential records, support daily operations, assist with delinquent accounts, and ensure compliance with organizational policies. Strong organizational, communication, and customer service skills.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

4
years of professional experience

Work History

MS Public Employees Credit Union
Jackson, MS

Member Service Representative / Collections Support
10.2023 - 12.2025

Job overview

  • Provided front-line member service, handling account inquiries, transactions, and issue resolution.
  • Supported collections activities, including follow-up on delinquent accounts, payment reminders, and documentation.
  • Assisted members with loan payments, account maintenance, and financial solutions while maintaining confidentiality.
  • Processed new accounts and service requests accurately, ensuring regulatory compliance.
  • Maintained precise records and supported audit readiness.

Jackson Area Federal Credit Union
Jackson, MS

Head Teller
06.2021 - 10.2023

Job overview

  • Led teller team to maintain cash accuracy and operational compliance.
  • Streamlined cash handling and reconciliation processes.
  • Assisted with onboarding and training.

Loan Master
Brandon, MS

Store Manager

Job overview

  • Oversaw daily office operations, loan processing, and customer accounts.
  • Verified documentation and ensured compliance with lending regulations.
  • Supervised staff, scheduling, and payroll entry.

Education

Colorado Technical University
Colorado Springs, CO

Bachelor of Science from Business Administration/Human Resources
11.2025 - 04.2026

University Overview

East Mississippi Community College
Mayhew, MS

Associate Degree from Business Administration

University Overview

Skills

  • Office Administration
  • Financial Operations
  • Collections Support
  • HR & Payroll Support
  • Onboarding & Training
  • Employee Scheduling
  • Confidential Data Management
  • Microsoft Office
  • Compliance & Audits
  • Customer Relations
  • Financial Reporting
  • Data Entry
  • Compliance procedures
  • Organizational skills
  • Banking operations support
  • Member onboarding
  • Banking
  • Account reconciliation
  • Document processing
  • Payment processing
  • Multitasking and prioritization
  • Multitasking

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid

Salary Range

$400/hr - $1000/hr

Timeline

Colorado Technical University
Bachelor of Science from Business Administration/Human Resources
11.2025 - 04.2026
Member Service Representative / Collections Support
MS Public Employees Credit Union
10.2023 - 12.2025
Head Teller
Jackson Area Federal Credit Union
06.2021 - 10.2023
Store Manager
Loan Master
East Mississippi Community College
Associate Degree from Business Administration
TIMEKA GOULD