Timothy Bacon
Kennesaw,GA
Summary
Accomplished in enhancing customer satisfaction and driving sales at Beettan, I excel in logistics analysis and critical thinking. Proven track record in project management and customer relations, achieving 100% end-user satisfaction through proactive problem-solving. Demonstrated flexibility by adapting to diverse roles, from logistics specialist to professional mover, with a focus on exceptional quality standards.
Overview
7
7
years of professional experience
Work History
Customer Service and Logistics Specialist
Beettan
07.2020 - Current
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
- Enhanced customer satisfaction by proactively resolving shipping issues and providing timely updates on order status.
- Built relationships with customers to encourage repeat business.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Professional Mover
Adam's Collective
11.2023 - 05.2024
- Ensured timely completion of moving projects by effectively managing time and resources.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to 500 lbs.
- Demonstrated excellent teamwork skills, collaborating with fellow movers to complete tasks quickly and accurately.
- Contributed to positive company reputation by providing exceptional customer service at all times.
- Reason for leaving was the company permanently closed their moving department.
Professional Painter
Teddy Graham Painting
01.2018 - 06.2020
- Upheld company reputation for excellence through diligent adherence to established quality standards throughout each painting project.
- Ensured proper maintenance of tools and equipment, prolonging their lifespan and reducing replacement costs over time.
- Delivered exceptional end results while minimizing disruption to occupants during large-scale residential repaints.
- Expanded clientele base through positive word-of-mouth referrals from satisfied customers.
- Achieved smooth project transitions by thoroughly cleaning workspaces upon completion, leaving them ready for immediate use or further renovations as needed.
Education
Bachelor of Science - Environmental Engineering
Kennesaw State University
Kennesaw, GA05.2027
Skills
- Logistics Analysis
- Team Oversight
- Critical Thinking
- Customer Relations
- Flexibility and Adaptability
- Project Management
- Attention to Detail
Musician and Woodsman
The vast majority of my time off work is spent writing music and being in the great outdoors. I have been writing songs for four years and would consider the hobby therapy at this point. Additionally, I spent about half a year working on a farm and living in a tent but currently get my outdoor fix on the local nature trails.
Timeline
Professional Mover
Adam's Collective
11.2023 - 05.2024
Customer Service and Logistics Specialist
Beettan
07.2020 - Current
Professional Painter
Teddy Graham Painting
01.2018 - 06.2020
Bachelor of Science - Environmental Engineering
Kennesaw State University
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