Timothy Belli
Bedford,KY
Summary
Dynamic Hostess Manager with proven expertise in fostering high-volume dining excellence at Hometown Pizza. Excelled in customer service and team collaboration, significantly enhancing staff productivity and client satisfaction. Implemented effective training, boosting efficiency, and ensuring top-notch dining experiences. Skilled in workplace safety and adept at creating a loyal customer base through attentive service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Hostess Manager
Hometown Pizza
04.2022 - Current
- Managed high-pressure situations with poise, maintaining excellent customer service during peak hours.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experiences
- Implement effective training programs for new hostess staff,resulting in reduced learning curves and increased productivity
- Develop strong relationships with regular customers, creating a loyal clientele base through attentive service
- Fostered a positive work atmosphere, promoting open communication between staff and management.
- Ensure cleanliness of the front-of-house area by overseeing staff performance on daily cleaning tasks
Education
Trimble Country Board of Education GED Program
Bedford KY01-2025
Skills
- Workplace safety
- Sales promotion
- Customer Service
- Dependable
- Time management Skills
- High-Volume Dining
- Food Safety Understanding
- Team Collaboration
- Restaurant Experience
Certification
Goodwill Soft Skills Academy October 2024
Goodwill Good start Academy October 2024
Goodwill Rise Academy October 2024
Industry Recognized Customer Service Certificate (3 year term) November 2024
Spot Professional Program. November 2024
Timeline
Hostess Manager
Hometown Pizza
04.2022 - Current
Goodwill Soft Skills Academy October 2024
Goodwill Good start Academy October 2024
Goodwill Rise Academy October 2024
Industry Recognized Customer Service Certificate (3 year term) November 2024
Spot Professional Program. November 2024
Trimble Country Board of Education GED Program
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