Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Timothy Bonde

Eagan,MN

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

22
22
years of professional experience

Work History

Manager

Heath Services
11.2001 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Onboarded new employees with training and new hire documentation.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Sales Associate

Ace Hardware
11.2022 - 09.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed efficient cash register operations.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Sales Associate

Myfreeestimates
06.2016 - 01.2020
  • Engaged with customers to build rapport and loyalty.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Assisted call-in customers with questions and orders.

Education

Winona State University
Winona, MN

Skills

  • Operations Management
  • Strategic Planning
  • Contract Management
  • Financial Management
  • Staff Development
  • Expense Tracking
  • Performance Management
  • Workforce Management
  • Policy Implementation
  • Budget Control
  • Staff Management
  • Team Leadership
  • Verbal and Written Communication
  • Performance Evaluations
  • Schedule Preparation
  • Time Management
  • Project Management

Timeline

Sales Associate

Ace Hardware
11.2022 - 09.2023

Sales Associate

Myfreeestimates
06.2016 - 01.2020

Manager

Heath Services
11.2001 - Current

Winona State University

Similar Profiles

CREATE PROFILE
Timothy Bonde