Timothy Conn
Hamilton Township
Summary
Skilled Customer Service and parts specialist with extensive hands on Automotive repair experience
Overview
11
11
years of professional experience
Work History
Parts Advisor
Ciocca Automotive
01.2020 - Current
- Provided outstanding customer service to clients and vendors, ensuring accurate project estimates.
- Oversaw inventory management and record-keeping for incoming wholesale vendors.
- Streamlined return processes and warranty claims for improved customer satisfaction.
- Coordinated timely delivery of parts for outgoing vehicles to enhance logistics efficiency.
- Accelerated parts procurement for sales team to support operational needs.
Parts Advisor
Hamilton Honda
01.2018 - 01.2020
- Ensured high-quality customer service for clients while providing precise project estimates.
- Maintained inventory and records management for incoming wholesale vendors.
- Streamlined return processes and warranty issue resolutions for customer satisfaction.
- Coordinated part delivery operations for outgoing vehicles effectively.
- Accelerated parts supply chain for sales team to boost performance.
Express Service Technician
Hamilton Honda
01.2015 - 01.2018
- Executed various maintenance services to enhance vehicle performance.
- Welcomed guests with professionalism and courtesy.
- Communicated vehicle requirements to service specialists for optimal customer safety.
- Conducted maintenance-related repairs to ensure vehicle reliability.
Education
Criminal Justice -
Mercer County Community College
08.2025
High School Diploma -
Nottingham High School
01.2009
Skills
- Client relations and sales
- Analytical problem solving
- Data organization
- Detail orientation
- Account oversight
- Automotive damage assessment
- Claim processing expertise
- Proficient in Microsoft Office
- Effective time management
- Task prioritization and leadership
Timeline
Parts Advisor
Ciocca Automotive
01.2020 - Current
Parts Advisor
Hamilton Honda
01.2018 - 01.2020
Express Service Technician
Hamilton Honda
01.2015 - 01.2018
Criminal Justice -
Mercer County Community College
High School Diploma -
Nottingham High School