Timothy Dempsey
Roanoke,VA
Summary
Experienced in inventory management and proficient in Excel spreadsheets, I bring years of expertise to optimize inventory control processes. With a strong track record of success, I consistently ensure accurate tracking, efficient stock management, and timely replenishment. Leveraging my skills in data analysis and attention to detail, I contribute to streamlined operations and cost savings.
Overview
15
15
years of professional experience
Work History
General Manager
Bobcat of Roanoke Valley
09.2023 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
Store Support Specialist
Advance Auto Parts
11.2017 - 11.2022
- Provided support to merchandising operations teams, created training materials, developed training structure, assisted team leads, responded to contacts, kept accurate records, created documents, tested software, and offered assistance with software/hardware issues.
Contractor
Aerotek
03.2017 - 11.2017
- Assisted retail stores with sales of special-order parts, located hard-to-find parts, answered inquiries, tracked shipping status and costs, and collaborated with colleagues.
Store Manager
Merchant's Tire and Auto
09.2013 - 08.2016
- Oversaw daily operations of a retail tire and repair shop, ensured customer experiences, managed inventory, coordinated employee schedules, scouted talent, maintained profit and loss statements, and participated in manager meetings.
Assistant Manager
Valvoline Instant Oil Change
01.2011 - 09.2013
- Trained new team members, ensured existing ones were up to date, greeted customers, managed inventory, procured supplies, and tracked employee schedules.
Field Service Technician
Advanced Digital Security
01.2010 - 12.2010
- Managed inventory, installed and serviced surveillance equipment, rebuilt desktop computers, maintained travel logs, and kept records of billable hours.
Education
Diploma -
Northside High
Skills
- Desktop Support
- Computer literacy
- Computer skills
- Time management
- Organizational skills
- Technical Support
- Software Troubleshooting
- Troubleshooting
- Stock replenishment
- Policy Enforcement
- Employee Motivation
- Customer Engagement
- Workplace Safety
- Task Delegation
- Upselling strategies
- Performance Analysis
- Remote Support
- Network Troubleshooting
- Ticket management
- Recordkeeping skills
- Training and coaching
- Hardware troubleshooting
- Data Collection
- Call Management
- Technical assistance
- Knowledge management
- Data Compiling
- Teamwork and Collaboration
- Attention to Detail
- Problem-solving abilities
- Microsoft Windows and Office
- Multitasking
- Reliability
- Effective Communication
- Decision-Making
- Task Prioritization
- Self Motivation
- Interpersonal Skills
- Customer service expert
Timeline
General Manager
Bobcat of Roanoke Valley
09.2023 - Current
Store Support Specialist
Advance Auto Parts
11.2017 - 11.2022
Contractor
Aerotek
03.2017 - 11.2017
Store Manager
Merchant's Tire and Auto
09.2013 - 08.2016
Assistant Manager
Valvoline Instant Oil Change
01.2011 - 09.2013
Field Service Technician
Advanced Digital Security
01.2010 - 12.2010
Diploma -
Northside High
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