Timothy Foster
Midlothian,VA
Summary
Automotive Service Writer with a proven track record at Pearson Chrysler Jeep Dodge, excelling in customer service and sales transactions. Skilled in leveraging organizational and communication abilities to enhance customer satisfaction and streamline service operations. Demonstrated success in improving service delivery by 20%, showcasing strong technical writing and critical thinking skills.
Overview
9
9
years of professional experience
Work History
Service Writer
Pearson Chrysler Jeep Dodge
06.2015 - Current
- Greet customers in a friendly and professional manner and answer customer inquiries
- Provide advice on necessary repairs, parts and services
- Process customer invoices and payment for parts and services
- Maintain a record of customer accounts, including order history and payment details
- Schedule appointments for customers and coordinate with other service staff
- Handle customer inquiries and complaints in a timely and professional manner
- Provide excellent customer service and follow up on customer satisfaction
- Provide estimates and quotes for parts and services
- Order and purchase parts from vendors
Education
High School Diploma -
Huguenot High School
Richmond, VA06.2013
Skills
- Sales Transactions
- Schedule Coordination
- Order Preparation
- Cost Estimates
- Customer service
- Communication
- Technical writing
- Computer skills
Timeline
Service Writer
Pearson Chrysler Jeep Dodge
06.2015 - Current
High School Diploma -
Huguenot High School
Similar Profiles
Noel CherryNoel Cherry
Automotive Technician at Pearson Chrysler Dodge JeepAutomotive Technician at Pearson Chrysler Dodge Jeep
Claude WilcoxClaude Wilcox
Senior Customer Sales Consultant at Mattblatt Chrysler Dodge Jeep Ram, *Formerly Family Chrysler Dodge Jeep RamSenior Customer Sales Consultant at Mattblatt Chrysler Dodge Jeep Ram, *Formerly Family Chrysler Dodge Jeep Ram
Felix Gonzalez PrietoFelix Gonzalez Prieto
Mechanic at Planet Dodge / Bomnin Dodge Chrysler Jeep RamMechanic at Planet Dodge / Bomnin Dodge Chrysler Jeep Ram
Nicholas RichmondNicholas Richmond
Emergency Recovery Coordinator/ Business Development Coordinator at Paul Davis of Greater RichmondEmergency Recovery Coordinator/ Business Development Coordinator at Paul Davis of Greater Richmond
Jadyn DavisJadyn Davis
Crew Member at Tropical Smoothie CafeCrew Member at Tropical Smoothie Cafe