Timothy Grant
Denver,CO
Overview
5
5
years of professional experience
Work History
Leasing Agent
Attri apartments
05.2022 - 09.2023
- Assisted prospective tenants with inquiries and property tours.
- Facilitated lease agreements and rental applications for new residents.
- Maintained accurate records of tenant information and lease documentation.
- Promoted community events to enhance tenant engagement and satisfaction.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Processed applications by conducting background checks and verifying references.
- Collected security deposits from new tenants.
- Resolved tenant complaints promptly and professionally.
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
- Prepared and submitted monthly tenant visit logs.
Delivery Driver
DoorDash
02.2019 - 09.2023
- Delivered packages efficiently to various locations while following safety protocols.
- Conducted vehicle inspections to ensure compliance with safety and operational standards.
- Maintained accurate delivery logs and records for tracking purposes.
Laborer
Labor Jack
06.2023 - 11.2023
- Assisted prospective tenants with inquiries and property tours.
- Facilitated lease agreements and rental applications for new residents.
- Maintained accurate records of tenant information and lease documentation.
- Responded to tenant concerns and resolved issues in a timely manner.
- Conducted market research to stay informed about local rental trends.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Contacted and followed up with tenants on renewal notices.
- Inspected vacant units and ensured they were ready for showings.
- Processed applications by conducting background checks and verifying references.
- Provided customer service to existing tenants by responding to inquiries promptly.
- Greeted prospective tenants, answered questions, and provided tours of the property.
- Developed strong, professional relationships with residents by delivering exemplary service and engagement.
- Checked rental eligibility by following company's verification process.
- Assisted skilled workers in loading and unloading materials safely.
- Followed safety protocols to minimize risks on job sites.
- Maintained clean and organized work areas to promote safety.
- Collaborated with team members to complete projects efficiently.
- Prepared job sites by setting up equipment and supplies as needed.
- Completed variety of physical labor tasks.
- Lifted objects weighing up to 50 pounds without assistance when necessary.
- Met company and OSHA safety guidelines for work site operations to minimize worker risk.
Call Center Representative
Remote benefits call center
03.2021 - 01.2023
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Timeline
Laborer
Labor Jack
06.2023 - 11.2023
Leasing Agent
Attri apartments
05.2022 - 09.2023
Call Center Representative
Remote benefits call center
03.2021 - 01.2023
Delivery Driver
DoorDash
02.2019 - 09.2023
High School -
Mather High School
Education
High School -
Mather High School
Chicago, IL07.2015
Languages
English
Professional