Timothy Kendrick
Summary
Accomplished retail store manager with over 25 years experience with a successful track record of making plan numbers. Overseeing the total aspect of the store daily operations from loss prevention, inventory control, scheduling, hiring and coaching and training.
Overview
31
31
years of professional experience
Work History
Sales Associate Specialist
Bob's Discount Furniture
04.2018 - 02.2022
- Greeted customers and helped with product questions, selections and purchases.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Helped customers complete purchases, locate items and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
Store Manager
Bacharach Menswear
10.1991 - 06.2018
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Education
Associate of Arts - Data Processing
Kennedy King Jr College
Chicago, IL05.1983
High School Diploma -
Chicago Vocational High School
Chicago, IL06.1976
Skills
- Rewards Programs
- Cash Register Operations
- Time Management
- Merchandising and Display
- Store Opening and Closing
- Upselling Techniques
- Exceeding Customer Expectations
- Computer Proficiency and Microsoft Office
- POS System Operations
- Store Policies and Procedures
- Item Ticketing and Pricing
Accomplishments
- Achieved store of the year two years in a row.
- Received lowest loss prevention number two years in a row.
- Sold over a million dollars in sell at bob's furniture for three years straight
golf
love to play
Timeline
Sales Associate Specialist
Bob's Discount Furniture
04.2018 - 02.2022
Store Manager
Bacharach Menswear
10.1991 - 06.2018
Associate of Arts - Data Processing
Kennedy King Jr College
High School Diploma -
Chicago Vocational High School
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