Self-Driven professional with 25+ years of experience along with proven relationship management and product processing knowledge. I'm looking to leverage my skills to successfully lead a team and create new opportunities for my company.
Overview
20
20
years of professional experience
Work History
Director of Sales
Converted Products
01.2024 - Current
Oversee all sales throughout the company domestically and internationally
Negotiate new contracts regarding raw products to help increase current and future returns by nearly10%
Oversee and negotiate current contracts to help further relationships with industry partners and grow book of business
Grow sales to over $1.5 million monthly through different divisions of the company
Enhanced customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
Achieved regional sales targets through effective territory management and relationship building with key clients.
Completed and prepared a cost analysis on raw goods with top three customers and saved the company over $100,000
Program Director
Will Enterprises
11.2022 - 12.2023
Managed program operations and provided strategic leadership for employees to allow for the efficient completion projects
Oversee administrative support staff to facilitate day-to-day program activities
Manage inventory levels throughout production to ensure optimal turnover rates and ratios
Managed and supervised the comprehensive operations of the company’s accounts, ensuring optimal performance and client satisfaction
Global Account Manager
Converted Products
05.2005 - 11.2022
Maintained compliance with export guidelines and international standards
Oversaw accounts amounting to more than $10 million annually
Scheduled and coordinated all logistics for inbound and outbound shipments across the globe
Managed and lead teams of10-15 coworkers
Purchased raw materials to support the10 million plus in revenue I oversaw
Enhanced global account management by implementing effective communication and negotiation strategies.
Conducted regular account reviews to identify areas of improvement, maximizing growth potential within existing clients.
Increased customer satisfaction through timely resolution of issues and proactive relationship building.
Maintained and managed finished and raw goods inventories.
Performed cycle counts on finished and raw goods on monthly basis
Created inventory reports and addressed inventory discrepancies with team members.
Education
Criminal Justice
University of Milwaukee
Milwaukee, WI
Skills
Customer Service Experience
Organizational Leadership
Microsoft Office Suite
Operations Oversight
Global Logistics
Revenue growth
Client relationship management
Trade show representation
Vendor management
Supplier sourcing
Relationship building
Timeline
Director of Sales
Converted Products
01.2024 - Current
Program Director
Will Enterprises
11.2022 - 12.2023
Global Account Manager
Converted Products
05.2005 - 11.2022
Criminal Justice
University of Milwaukee
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