Timothy Perkins
Charles City,VA
Summary
Experienced operations leader with a background in project management, team leadership, and inventory control. Known for improving workflow, resolving issues quickly, and supporting smooth, customer-focused operations.
Overview
31
31
years of professional experience
Work History
Operations Manager
Rite Rug Flooring
Richmond, VA
10.2022 - 10.2026
- Coordinated installation schedules, aligning crews, materials, and customer timelines for smooth flooring project execution.
- Monitored jobsite progress, resolving delivery and installation issues to maintain service consistency.
- Improved workflow between sales, warehouse, and installation teams to reduce operational delays.
- Oversaw inventory and material availability, supporting accurate order fulfillment and project readiness.
- Reviewed customer concerns, coordinating corrective actions to protect service quality and satisfaction.
- Supervised operations staff and kept employees compliant with company policies and procedures.
General Manager
Marco's Pizza
Chesterfield, VA
01.2020 - 10.2021
- Directed daily restaurant operations, aligning staffing, service, and production with sales forecasts.
- Managed employee scheduling, delegation, and coaching to maintain consistent front-of-house and kitchen performance.
- Monitored food safety, sanitation, and quality standards to support compliant, guest-ready operations.
- Oversaw inventory ordering, waste control, and stock rotation to reduce shortages and preserve product freshness.
- Analyzed labor and sales trends to adjust coverage and improve operational efficiency.
- Resolved customer concerns promptly, protecting service quality and repeat business.
General Manager
Domino's Pizza
Hopewell, VA
10.2016 - 01.2020
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Evaluated performance, enforced accountability, and supported process improvements across restaurant operations.
- Trained crew members on pizza preparation, POS procedures, and closing/opening routines.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Flooring Installation
Multiple
Richmond, VA
02.1996 - 11.2016
- Spearheaded training sessions for new hires on proper flooring installation techniques, tool usage, and workplace safety protocols.
- Mentored junior employees in best practices for flooring installation and maintenance procedures.
- Contributed to team success by sharing knowledge and techniques for efficient flooring installation with new hires.
- Enhanced flooring installation quality by diligently assisting in the preparation of work areas and materials.
- Demonstrated versatility by performing various carpentry tasks, including framing, trim work, cabinetry, and flooring installation.
- Improved flooring installation quality by using precision tools and techniques.
Education
No Degree - None
Manchester High School
Chesterfield, VA06-1998
Skills
- Operations oversight
- Project management
- Process optimization
- Inventory management
- Team leadership
- Staff management
- Customer service
- Decision-making
- Problem-solving
- Conflict resolution
- Budget management
Timeline
Operations Manager
Rite Rug Flooring
10.2022 - 10.2026
General Manager
Marco's Pizza
01.2020 - 10.2021
General Manager
Domino's Pizza
10.2016 - 01.2020
Flooring Installation
Multiple
02.1996 - 11.2016
No Degree - None
Manchester High School