Summary
Overview
Work History
Education
Skills
Timeline
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Timothy Tellez

Houston,TX

Summary

Motivated and service-driven professional with 4+ years of experience in customer-facing roles across hospitality and automotive industries. Skilled in relationship building, fast-paced problem solving, and maintaining high customer satisfaction. Eager to transition into a client success, sales support, or tech-enabled customer service role. Recognized for strong communication, teamwork, and ability to thrive under pressure… I am ready to start my career and advance professionally

Overview

6
6
years of professional experience

Work History

Service Advisor

Spring Branch Honda
08.2024 - Current
  • Provided exceptional customer service and support to clients regarding vehicle maintenance and repair options.
  • Collaborated with technicians to relay customer concerns, enhancing communication and improving service delivery processes.
  • Reduced wait times with efficient coordination of service tasks among technicians.

Server

Palmilla Cocina Y Tequila
06.2023 - 05.2024
  • - Delivered top-tier service to hundreds of guests weekly in a high-volume restaurant
  • - Handled POS transactions efficiently and resolved billing issues accurately
  • - Anticipated guest needs and supported staff to maintain seamless operations
  • - Recognized for positive attitude and team-first mindset

Parts Specialist

Nissan North America, Inc.
03.2023 - 06.2023
  • - Assisted retail and service clients in identifying and sourcing correct vehicle parts
  • - Managed incoming shipments and organized parts inventory for quick access
  • - Built customer loyalty through knowledgeable, friendly service

Marketing Director

Iron Supply Power Sports
07.2021 - 07.2022

Server

Brenner’s on the Bayou
03.2019 - 06.2021
  • - Learned front- and back-of-house operations and built rapport with regulars
  • Ensured exceptional customer service.

Education

High School Diploma - undefined

Southwest Schools
Houston, TX
05.2019

Skills

  • - Customer Relationship Management (CRM)
  • - Conflict Resolution & Customer Satisfaction
  • - Point of Sale (POS) Operations
  • - Communication & Collaboration

Timeline

Service Advisor

Spring Branch Honda
08.2024 - Current

Server

Palmilla Cocina Y Tequila
06.2023 - 05.2024

Parts Specialist

Nissan North America, Inc.
03.2023 - 06.2023

Marketing Director

Iron Supply Power Sports
07.2021 - 07.2022

Server

Brenner’s on the Bayou
03.2019 - 06.2021

High School Diploma - undefined

Southwest Schools

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Timothy Tellez