Summary
Overview
Work History
Education
Skills
Timeline
Generic

Timothy Williams

Cockeysville,MD

Summary

Dynamic professional with extensive experience at Aramark, excelling in cash handling and food safety. Proven ability to enhance operational efficiency and foster strong customer relationships. Adept at staff supervision and inventory management, consistently delivering exceptional service and maintaining high standards in fast-paced environments. Quick learner with excellent communication skills. I worked in a dynamic community named Broadmead, with more than twelve years of experience planning, developing, and implementing great service for all in my presence.

Overview

14
14
years of professional experience

Work History

Food Retail Brand Supervisor

Aramark
Towson, MD
08.2024 - Current
  • Executed cash handling procedures, ensuring accuracy in counting safe and distributing cash drawers.
  • Conducted temperature checks on all refrigerators and monitored food safety for hot and cold items.
  • Oversaw staff breaks to maintain optimal coverage and service quality.
  • Provided assistance to staff as needed to enhance operational efficiency.
  • Inspected all locations for discrepancies and addressed maintenance needs promptly.
  • Performed safety checks, confirming availability of necessary safety tools for all employees.
  • Facilitated customer assistance, addressing inquiries and enhancing service experience.
  • Enforced Aramark uniform policy and compliance with procedural standards.

Adminstrative Office Coordinator

Broadmead
Hunt Valley, MD
01.2018 - 02.2024
  • Developed schedules, shift reports, and essential business documentation.
  • Ordered housekeeping supplies and guest toiletries to maintain operational efficiency.
  • Provided exceptional customer service to all residents, fostering positive relationships.
  • Addressed challenging customer inquiries with empathy and professionalism.
  • Submitted repair requests to maintenance team for timely resolution of issues.
  • Assigned housekeeping staff to specific shifts and room blocks based on skills and needs.
  • Collaborated with front desk personnel to ensure prompt response to guest requests.
  • Monitored safe usage of chemical cleaners to uphold safety standards.

Warehouse Associate

Wayfair
Aberdeen, MD
05.2024 - 08.2024
  • Received and unloaded inbound furniture orders, manually moving heavy goods.
  • Lifted up to 75 pounds unassisted and maneuvered products over 150 pounds with team assistance.
  • Employed scan technology to document carton-level information, including condition, quantity, and location.
  • Monitored order management systems to verify proper receipt of orders and addressed Overage/Shortage/Damage issues.
  • Conducted regular cycle counts to maintain accurate inventory records.
  • Picked deliveries from inventory and organized them by truck and stop number.
  • Provided input on user tools and recommended improvements based on daily experience.
  • Collaborated effectively with peers and management for optimal workflow.

Dining Room Server

Broadmead
Hunt Valley, MD
08.2011 - 01.2018
  • Managed cash supply across multiple checkout stations to ensure operational efficiency.
  • Built customer confidence through active listening and appropriate feedback.
  • Maintained strict food safety standards at all times.
  • Sanitized work areas, utensils, and pans to uphold hygiene protocols.
  • Explained food offerings while receiving orders from residents and families.
  • Followed proper procedures for handling tenders, sales of alcoholic beverages, and use of PLUs and UPCs.
  • Made accurate change for cash transactions to enhance customer satisfaction.
  • Prepared buffet and salad bar for dinner service, emphasizing fast, friendly customer service.

Education

High School Diploma -

The Reach! Partnership School
Baltimore, MD
06-2014

Skills

  • Cash handling
  • Food safety
  • Inventory management
  • Staff supervision
  • Customer service
  • Operational efficiency
  • Quick learner

Positive learning process

Strong Interpersonal skills skills and ability to build

rapport with customers

  • Excellent communication

Timeline

Food Retail Brand Supervisor

Aramark
08.2024 - Current

Warehouse Associate

Wayfair
05.2024 - 08.2024

Adminstrative Office Coordinator

Broadmead
01.2018 - 02.2024

Dining Room Server

Broadmead
08.2011 - 01.2018

High School Diploma -

The Reach! Partnership School

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