Timothy Williams
Pooler,GA
Summary
Sales Representative with a strong record of achieving customer retention goals through relationship building and extensive product knowledge. Cultivated partnerships and expanded profit channels by strategically developing territories and understanding customer needs. Demonstrated expertise in prospecting and negotiation, consistently driving sales and exceeding quotas.
Overview
8
8
years of professional experience
Work History
Sales Representative
City Electric Supply
Savannah, GA
11.2025 - Current
- Processed customer orders and quotes using branch sales systems.
- Built customer relationships through prompt service and clear communication.
- Developed key customer relationships to increase sales.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Generated new sales leads through cold calling and networking activities.
- Negotiated pricing contracts with customers to maximize profits.
Sales Representative
City Electric Supply
Statesboro, Georgia
01.2024 - 11.2025
- Assisted contractors with electrical product selection at City Electric Supply branch counter.
- Processed customer orders and quotes using branch sales systems.
- Answered phone inquiries about pricing, availability, and product specifications.
- Coordinated will-call pickups and delivery requests for electrical materials.
- Built customer relationships through prompt service and clear communication.
- Promoted City Electric Supply products to meet customer project needs.
- Developed key customer relationships to increase sales.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Generated new sales leads through cold calling and networking activities.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Negotiated pricing contracts with customers to maximize profits.
- Researched competitors' products, prices, and sales techniques.
Operations Manager
City Electric Supply
Statesboro, Georgia
01.2020 - 12.2023
- Assisted contractors with electrical product selection at City Electric Supply branch counter.
- Processed customer orders and quotes using branch sales systems.
- Answered phone inquiries about pricing, availability, and product specifications.
- Coordinated will-call pickups and delivery requests for electrical materials.
- Supported inventory checks for wire, lighting, conduit, and devices.
- Resolved order issues with warehouse and counter teams.
- Promoted City Electric Supply products to meet customer project needs.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Coordinated with other departments to ensure timely delivery of orders.
- Managed inventory levels by ordering sufficient stock for each account.
- Identified opportunities for cross-selling additional products and services.
- Researched competitors' products, prices, and sales techniques.
- Identified areas of improvement in existing processes and implemented solutions accordingly.
- Negotiated deals and handled complaints or objections.
- Listened to customer needs to identify and recommend best products and services.
- Greeted and assisted customers to foster positive experiences.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Replenished and arranged items to maintain appearance.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
Driver, Warehouse Orders
City Electric Supply
Statesboro, Georgia
07.2019 - 01.2020
- Served contractors with electrical supply recommendations and branch counter support.
- Processed sales orders using customer account records and branch systems.
- Coordinated warehouse staff on pull lists, stock checks, and pickup orders.
- Maintained product knowledge across electrical parts, tools, and jobsite supplies.
- Assisted branch team with inventory control and showroom organization.
- Took orders over the phone, pulled orders, and delivered to the site.
Driver, Warehouse Orders
City electric Supply
Savannah, Georgia
08.2018 - 07.2019
- Served contractors with electrical supply recommendations and branch counter support.
- Quoted pricing for conduit, wire, lighting, and panel products.
- Processed sales orders using customer account records and branch systems.
- Set up customer warehouses for continuous shop stocking orders
HVAC Assistant
Old Coast Heating & Air Conditioning
Savannah, Georgia
06.2018 - 08.2018
- Ensured van remained clean and organized for efficient daily operations
- Helped load van for the day's installs
- Contributed to installation of new air conditioning units in residential properties
Education
Effingham County High School
Springfield, GASkills
- Electrical product selection
- Quote preparation
- Pricing negotiation
- Order processing
- Branch sales systems
- Lead generation
- Client relationship management
- Customer retention
- Product and service knowledge
- Value-based selling
- Inventory control
- Relationship building
Timeline
Sales Representative
City Electric Supply
11.2025 - Current
Sales Representative
City Electric Supply
01.2024 - 11.2025
Operations Manager
City Electric Supply
01.2020 - 12.2023
Driver, Warehouse Orders
City Electric Supply
07.2019 - 01.2020
Driver, Warehouse Orders
City electric Supply
08.2018 - 07.2019
HVAC Assistant
Old Coast Heating & Air Conditioning
06.2018 - 08.2018
Effingham County High School