Timothy Wolfe
Springfield,MO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Survey Taker
FieldWorks Events & Marketing
Springfield, MO
01.2024 - 04.2024
- Continuously updated knowledge of industry trends and technologies to enhance efficiency as a Survey Taker.
- Supported project goals by adapting survey techniques to suit diverse populations and research needs.
- Enhanced survey response rates by implementing efficient data collection strategies.
- Increased survey completion rate with clear communication and effective rapport-building skills.
Overnight Stocker
Walmart
Springfield, MO
11.2023 - 01.2024
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Maintained neat, organized stockroom free of hazards.
- Consistently met or exceeded established stocking goals while maintaining accuracy in product placement throughout the store.
- Maintained a safe working environment by adhering to company safety procedures and promptly addressing potential hazards.
- Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
- Streamlined overnight stock processes by implementing efficient organization and product placement techniques.
- Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
- Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
- Assisted in training new employees, sharing best practices and providing constructive feedback on their performance.
- Demonstrated adaptability in performing additional duties beyond standard stocking assignments when necessary, such as assisting with floor resets or special projects.
- Promoted a positive work atmosphere among team members through respectful collaboration and open communication channels during overnight shifts.
- Minimized out-of-stock occurrences by diligently maintaining accurate inventory records and timely replenishing shelves as needed.
- Responded to customer queries and complaints regarding stock and merchandise to resolve issues and increase satisfaction.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Reduced inventory discrepancies by accurately counting and documenting incoming merchandise shipments.
- Improved overall inventory management with consistent attention to detail during stock rotation and labeling tasks.
- Facilitated smooth transitions between shifts by effectively communicating completed tasks and pending responsibilities to oncoming staff members.
- Contributed to loss prevention efforts by monitoring stock levels, identifying discrepancies, and reporting concerns to management.
- Expedited store opening preparation, completing all assigned tasks before business hours commenced each morning.
- Increased employee productivity with clear communication of expectations and priorities during overnight shifts.
- Inspected inventory to identify shortages and maintain consistent inventory.
- Supported store operations by efficiently unloading delivery trucks and properly sorting merchandise according to department needs.
- Kept work areas neat, clean and free from debris.
- Stocked designated items on shelves, end caps and displays.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Stocked shelves to match planogram images and instructions.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Interacted with guests in friendly and knowledgeable way.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Greeted customers and directed to requested products.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Safely and securely loaded items to prevent damage during transport.
- Stocked warehouse efficiently by comparing item numbers with storage locations.
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
- Transported merchandise pallets to move in warehouse.
- Marked stock with identification tags and labels to outline information such as storage locations.
- Followed orders precisely for correct items, sizes and quantities.
- Managed timely and effective replacement of damaged or missing products.
- Greeted store customers and discussed needs.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Updated merchandise pricing to match new values and special promotional rates.
- Noted unsafe components inside packages and discussed concerns with supervisors.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Maintained store assets with effective loss prevention strategies.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Collaborated with stock manager to effectively cut down on defective items in storage and in shipments.
- Worked with customers to pack items according to specific desires and requirements.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Received new stock and input values into computer system.
- Coordinated efficient organization, palletizing and transportation of completed packages.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
- Completed inventory accounts to keep records current and promote accurate ordering.
- Monitored packaging supply inventory and proactively requisitioned materials to avoid shortages.
- Pre-assembled containers to be easily selected by packing associates.
Delivery Driver
Uber Eats
Springfield, MO
02.2019 - 11.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
CDL Truck Driver
Tyson Foods
Springdale, AR
09.2013 - 02.2019
- Operated with safety and skill to avoid accidents and delays.
- Dropped and hooked trailers and changed configuration of equipment.
- Inspected vehicle before and after every trip and conducted minor repairs.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Maintained accurate logbooks for DOT compliance, minimizing fines and violations.
- Performed thorough pre-trip inspections, ensuring vehicle safety and preventing potential issues.
- Effectively utilized GPS and navigation tools to optimize delivery routes, improving overall efficiency in daily operations.
- Achieved timely deliveries by planning efficient routes and adhering to schedules.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Collaborated with dispatchers to optimize delivery schedules, maximizing efficiency in daily operations.
- Upheld strict adherence to federal regulations regarding hours of service, ensuring legal compliance at all times.
- Safely navigated various weather conditions and road hazards, prioritizing the safety of cargo and fellow motorists.
- Coordinated with warehouse personnel to ensure secure handling of cargo throughout the transportation process.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Adjusted driving techniques based on traffic patterns, reducing delays in delivery times while maintaining safety standards.
- Completed regular maintenance checks on the truck to prevent breakdowns and reduce downtime.
- Contacted dispatch to report delivery incidents and determine best methods for resolution.
- Implemented time management skills to balance multiple deliveries within tight deadlines without compromising quality or safety.
- Reduced fuel consumption with strategic route planning and conscientious driving habits.
- Demonstrated flexibility by adapting to changing client needs or unexpected situations while maintaining professional composure.
- Managed proper loading and unloading of cargo, adhering to weight limits and securing loads for safe transport.
- Assisted with training new drivers on company policies, safety protocols, and best practices for CDL truck driving.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Developed strong relationships with clients through consistent communication and timely updates on delivery status.
- Enhanced customer satisfaction by maintaining professionalism during pick-ups and dropoffs.
- Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
- Contributed to positive company reputation by providing exceptional customer service during interactions with clients.
- Actively participated in ongoing professional development courses related to CDL truck driving, staying up-to-date on industry changes.
- Promptly reported any accidents or incidents involving the truck, helping maintain a strong safety record for the company.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Filled out load paperwork and DOT-mandated log books.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Successfully avoided time delivery delays by carefully planning best routes.
- Completed on-time deliveries by choosing best and most efficient routes.
- Inspected load security and checked for damages.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Identified mechanical issues, completed basic repairs and reported serious concerns to management.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Minimized company liability and risks to loads by obeying traffic laws.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Fostered positive working relationships with regular customers.
- Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
- Protected people and equipment from hazardous materials by using correct procedures.
- Kept detailed records of deliveries and money received from customers.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
Education
Cdl Truck Driving
C1 Truck Driver Training
Strafford, Mo09.2004
Virtual Reality Programming
University of Advancing Technology
Tempe, AZ12.1999
Art
University of Akron
Akron, OH05.1996
Radio And Television Broadcasting
Connecticut Center For Broadcasting
Independence, OH09.1995
Skills
- Data Collection
- Customer service and assistance
Timeline
Survey Taker
FieldWorks Events & Marketing
01.2024 - 04.2024
Overnight Stocker
Walmart
11.2023 - 01.2024
Delivery Driver
Uber Eats
02.2019 - 11.2023
CDL Truck Driver
Tyson Foods
09.2013 - 02.2019
Cdl Truck Driving
C1 Truck Driver Training
Virtual Reality Programming
University of Advancing Technology
Art
University of Akron
Radio And Television Broadcasting
Connecticut Center For Broadcasting