T. Shawn Brandenburg
Tyler,TX
Summary
Personable Administrative Professional focused on fostering positive relationships with clients, staff, and management. Demonstrated expertise in problem-solving, conflict resolution, and resource allocation, contributing to effective schedule management. Committed to embracing new challenges, exhibiting a strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
23
23
years of professional experience
Work History
Administrative Assistant
Fresenius Kidney Care
Tyler, Texas
10.2023 - 07.2026
- Managed incoming calls and directed them to appropriate departments or employees to ensure efficient communication.
- Provided secretarial and office management support, fostering cooperative relationships to enhance team collaboration.
- Inventoried and ordered supplies for office, housekeeping, laboratory and breakroom.
- Inventoried and ordered medications.
- Scheduled outside physician appointments for patients.
- Verified nursing and technician licenses for compliance.
- Monitored employee education for medicare and state compliance.
- Responded effectively to sensitive inquiries or complaints by patients and/or staff.
- Maintained patient charts and digital imaging of records to support accurate and timely patient care.
Administrative Assistant
Fresenius Kidney Care
Palestine, TX
10.2021 - 10.2023
- Managed incoming calls, directing callers to appropriate departments or employees to ensure efficient communication.
- Delivered secretarial and office management support, fostering cooperative working relationships to enhance team collaboration.
- Scheduled outside physician appointments for patients.
- Responded effectively to sensitive inquiries or complaints by patients and/or staff.
- Maintained all patient charts and digital imaging of all patient records.
- Conducted thorough license checks for nursing and technician staff to maintain operational standards.
- Inventoried and ordered supplies for office, housekeeping, laboratory and breakroom.
- Addressed sensitive inquiries and complaints from patients and staff, ensuring resolution and maintaining a supportive environment.
- Nurse and technician license verifications.
Tyler Area Administrative Assistant
Fresenius Medical Care NA
Tyler, TX
10.2014 - 10.2021
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Maintained accurate department and clinic records for two Directors of Operation.
- Organized both physical and digital files and updated reports to coordinate project materials.
- Facilitated onboarding by processing and organizing essential documents for new hires. for all new hires.
- Prepared profit and loss statements for seven clinics, facilitating financial analysis and decision-making.
- Generated purchase orders for supplies in designated areas, ensuring timely procurement. for seven clinics.
Clinic Assistant
Fresenius Medical Care NA
Tyler, TX
08.2003 - 10.2014
- Maintained cleanliness of examination rooms and pod areas to ensure welcoming environment for new patients.
- Assisted with administrative tasks including scheduling appointments, answering calls, and greeting patients to facilitate smooth clinic operations.
- Recorded patient medical histories, updated charts and obtained insurance approvals as appropriate.
- Documented patient medical histories, maintained charts, and secured insurance approvals.
- Assisted administration staff with daily operations and tasks.
- Provided support to administration staff to enhance overall clinic efficiency.
Education
GED
Dallas, TXSkills
- Appointment Scheduling
- Calendar Management
- Customer Service
- Invoice Processing
- Financial Reporting
- Office Budget Management
- SAP Accounting
- Microsoft Excel/Word
- Filing & Data Archiving
- Travel Coordination
- Employee Scheduling
- Computer Skills
Timeline
Administrative Assistant
Fresenius Kidney Care
10.2023 - 07.2026
Administrative Assistant
Fresenius Kidney Care
10.2021 - 10.2023
Tyler Area Administrative Assistant
Fresenius Medical Care NA
10.2014 - 10.2021
Clinic Assistant
Fresenius Medical Care NA
08.2003 - 10.2014
GED