Tina Alff
Springfield,Missouri
Summary
I'm always on top of my work, and willing to help others catch up when they're behind on applications. I am currently working in a fast-paced environment. I'm adaptable to last-minute changes, and I enjoy working under pressure. I consistently earn high marks for work quality and speed.
Overview
15
15
years of professional experience
Work History
EA Tech
OACAC
Springfield, Missouri
09.2015 - Current
- I process applications for energy assistance and the Crisis Energy Program.
- I make phone calls to clients.
- I send out the required information as needed.
- I speak with the utility vendors.
- I assist with data entry for Energy Assistance applications.
- I would assist my co-workers with their work, when needed.
Market
Braums Ice Cream And Dairy
Springfield, Missouri
01.2015 - 07.2015
- Recognized by management for providing exceptional customer service.
- Worked effectively in team environments to make the workplace more productive.
- Managed inventory and supplies to ensure materials were available when needed.
- Completed day-to-day duties accurately and efficiently.
- I worked the register and checked customers out.
- I would organize the merchandise as needed for every shift and made sure all the merchandise was pulled forward on the shelves.
Donut Cook
Casey's
Nixa, Missouri
11.2014 - 07.2015
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Adhered to food safety standards when storing and preparing foods.
- Received and stored food and supplies.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- I baked the donuts and made sure they were all out before the store opened in a fast-paced environment.
- I made pizza and sub sandwiches for customers.
Money Counter
Toys "R" us & Babies "R" us
Springfield, Missouri
11.2009 - 11.2014
- Adhered to all safety protocols while handling large amounts of money.
- Reconciled discrepancies between cash totals and records.
- Counted and balanced cashier drawers.
- Processed customer payments quickly and returned exact change and receipts.
- Balanced registers at the end of each day's business activity.
- Monitored cash flow throughout the day and alerted managers when shortages occurred.
- Performed daily count of currency and coin on hand.
- Counted out change for customers' transactions accurately.
- Greeted customers promptly and responded to questions.
- Balanced daily cash deposits and vault inventory with zero error rate.
- I worked in customer service, handling returns for customers.
- I trained over 100 seasoned people every year on the register.
- I ordered merchandise for the managers.
- I looked over the employees at the registers and gave them training to help them be better at their jobs.
- I organized product that came in.
Education
High School Diploma -
Central High School
Springfield05-2007
Skills
- Data entry
- Application processing
- Customer service
- Attention to detail
- Communication skills
- Policy compliance
- Fast-paced environment
- Calm under pressure
- Flexible and adaptable
- Leadership
- Problem-solving
- Verbal communication
- Critical thinking
Timeline
EA Tech
OACAC
09.2015 - Current
Market
Braums Ice Cream And Dairy
01.2015 - 07.2015
Donut Cook
Casey's
11.2014 - 07.2015
Money Counter
Toys "R" us & Babies "R" us
11.2009 - 11.2014
High School Diploma -
Central High School
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