Tina Anisal

Work History

Phlebotomist

Arthritis & Rheumatology Pc

08.2022 - Current

Enhanced patient experience through compassionate care and communication during blood draw procedures.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Centrifuged blood samples as outlined in clinical protocols.
Completed proper sanitation and cleaning of equipment and work areas between patients.
Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
Tracked collected specimens by initialing, dating, and noting times of collection.
Stocked phlebotomy cart or carrier with appropriate supplies.
Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
Assembled tourniquets, needles, and blood collection devices to prepare work trays.
Packaged and shipped specimens to central lab daily.
Used personal protective equipment correctly to protect coworkers and patients.
Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
Reviewed patient records for accuracy and completeness.
Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
Organized daily work based on collection priority.
Addressed questions and concerns to educate patients on collection process and procedures.
Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.
Conducted venipuncture and other CT procedures.
Monitored patients for reactions and verified sample quality.
Participated in continuing education programs to stay up to date on new technologies and procedures.
Participated in cross-training initiatives, bolstering the overall skill set of the team and promoting a collaborative work environment.
Supported quality assurance efforts by diligently documenting all relevant information during the collection process, ensuring accurate test results for patients and providers alike.
Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
Contributed to the development of phlebotomy training materials, enhancing the skillset of new employees and improving overall team performance.
Assisted in the implementation of new electronic medical record systems for efficient patient tracking and accurate documentation.
Played an integral role in managing inventory levels within the department, ordering necessary supplies while minimizing waste to maintain cost-effective operations.
Continually sought opportunities for professional development by attending workshops, conferences, and staying up-to-date on industry best practices in phlebotomy techniques.
Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
Verified proper storage and transportation of specimens to laboratories.
Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
Followed established safety protocols and standards to minimize risk of infection and injury.
Assisted in training and onboarding new phlebotomists.
Reviewed and processed requisitions for laboratory tests.
Monitored supply levels and placed orders for laboratory supplies.
Participated in quality assurance and competency assessment initiatives.
Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
Provided guidance and support to laboratory personnel.
Performed laboratory tests to assist physicians in diagnosis.
Developed and implemented strategies to improve phlebotomy processes.
Handled insurance verification tasks using Software and Software to validate patient insurance information.
Collected blood samples in accordance with laboratory protocols and regulations.

Server

Ole Restaurant & Lounge

08.2019 - 06.2022

Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Front Desk Receptionist

No Grease

03.2018 - 11.2018

Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Answered multi-line phone system and transferred callers to appropriate department or staff member.
Collected room deposits, fees, and payments.
Enhanced customer satisfaction by providing efficient and professional front desk services.
Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Developed strong working relationships with team members, fostering a positive work environment.
Completed data entry and filing to keep records updated for easy retrieval.
Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Completed all tasks in compliance with company policies and procedures.
Increased guest retention by maintaining a welcoming and organized reception area.
Maintained confidentiality of sensitive data to protect customer and business information.

McDonald

Server Jobs

05.2014 - 06.2015

Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Excellent communication skills, both verbal and written.

Summary

Overview

Work History

Phlebotomist

Server

Front Desk Receptionist

McDonald

Education

IV

Technical - Phlebotomy

High School -

Skills

Certification

Languages

Timeline

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