Tina Bonholzer

• Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
• Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
• Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
• Contributed to company success by consistently achieving high performance ratings for customer service, teamwork, and punctuality.
• Collaborated with fellow crew members to deliver a seamless travel experience for passengers on domestic and international flights.
• Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
• Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.
• Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
• Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
• Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
• Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
• Answered passenger questions and provided solutions to issues arising during flights.
• Verified aircraft and passenger compliance with policies, regulations, and safety guidance.

Facilitated the entry of officers' reports in the Police Department.

Entered warrants into a National Data Base.

Answered questions and provided information to our citizens in person and also on the phone.

Provided records for the courts and also other agencies.

Entered stolen vehicles and missing people into a national data base.

Facilitated the entry of officers' reports in the Police Department.

Entered warrants into a National Data Base.

Answered questions and provided information to our citizens in person and also on the phone.

Provided records for the courts and also other agencies.

Entered stolen vehicles and missing people into a national data base.

Documented clinicians' notes from patient visits, including medication details.