Tina Cobb
Clay Township,MI
Summary
Detail-oriented professional with strong organizational skills and a focus on customer service in healthcare settings. Experienced in managing patient scheduling and EHR systems. Committed to patient confidentiality following HIPAA guidelines.
Overview
5
5
years of professional experience
Work History
Front Desk Specialist
Health Quest Physical Therapy
Algonac, MI
07.2025 - 04.2026
- Managed patient scheduling using electronic health record systems to optimize appointment flow.
- Assisted patients with check-in and ensuring accurate information collection.
- Collaborated with therapy staff to coordinate patient care and streamline
- Maintained front desk organization, including managing phone calls and handling office supplies efficiently.
- Processed payments accurately while adhering to data security protocols.
- Provided exceptional customer service by addressing inquiries and resolving concerns promptly.
- Confirmed appointments, communicated with clients, and updated client records.
Crew Member
McDonald's
Algonac, MI
10.2024 - 07.2025
- Provided exceptional customer service.
- Operated kitchen equipment efficiently, adhering to safety and hygiene standards.
- Collaborated with team members to maintain a clean and organized work environment.
- Prepared food items according to quality standards, ensuring consistency in taste and presentation.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Crew Member
Taco Bell
Algonac, MI
07.2021 - 10.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Trained new team members on procedures, customer service, and sales techniques.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Education
Diploma - Medical Administration And Billing
Dorsey College
Roseville, MI10-2025
Associate in Business - Human Resources
Baker College
Port Huron, MI06-2004
Associate of Arts And Sciences -
St Clair County Community College
Port Huron, MI06-2001
Skills
- Scheduling appointments
- Customer service
- Microsoft office
- Front desk clerical duties
- Registration processing
- Front office support
- Information protection
- Record preparation
- Attention to detail
- Punctual and reliable
- Excellent communication
- Organizational skills
- Microsoft office proficiency
- Courteous and professional
Timeline
Front Desk Specialist
Health Quest Physical Therapy
07.2025 - 04.2026
Crew Member
McDonald's
10.2024 - 07.2025
Crew Member
Taco Bell
07.2021 - 10.2024
Diploma - Medical Administration And Billing
Dorsey College
Associate in Business - Human Resources
Baker College
Associate of Arts And Sciences -
St Clair County Community College