Detail-oriented office administration professional with experience in payroll administration, inventory control, and purchase orders. Known for Excel accuracy, calendar management, and supporting high-volume operations with organized records, timely communication, and dependable workflow support.
Overview
26
26
years of professional experience
Work History
Administrative Assistant
R.E. Michel Company
Glen Burnie, MD
09.2025 - Current
Managed company-wide HP contract, maintaining accurate records of over 1200 devices to ensure on-demand service and supplies.
Developed an inventory processing system to enhance accuracy and accountability of IT and network equipment.
Negotiated and created purchase orders for IT Manager, Business Intelligence Analyst Manager, and four Network Administrators, facilitating timely procurement of necessary resources.
Answered phone inquiries and email messages to provide information and support clear business communication.
Principal's Secretary
Anne Arundel County Public Schools
Annapolis, MD
09.2024 - 08.2025
Coordinated principal calendar and daily office communications, enhancing operational flow for county public schools.
Administered bi-weekly payroll for 125 staff, guaranteeing accuracy and timeliness in compensation. for 125 staff.
Administered $75,000 operational budget, including processing purchase orders ensuring all financial policies and procedures were followed.
Reconcile accounts monthly and yearly in accordance with county and state procedures.
Prepared correspondence, memos, and forms using school district office procedures.
Schedule substitutes, ensuring all classes had appropriate coverage.
Supervised daily operations at the front desk including check-ins and checkouts, reservations.
Trained front desk staff on office procedures and service standards
Greeted patients and verified insurance and demographic information
Resolved patient questions and escalated concerns to clinical staff
Scheduled patient appointments and managed provider calendars
Front Desk Supervisor
Woman OB/GYN
Annapolis, MD
09.2022 - 08.2023
Trained front desk staff on office procedures and service standards to enhance customer experience
Monitored check-in, check-out, and patient flow at reception
Resolved customer complaints promptly and efficiently.
Created weekly schedules for front desk staff to align with business needs and optimize workflow.
Resolved patient questions and escalated concerns to clinical staff to ensure timely and effective care
Principal's Secretary
Howard County Public Schools
Clarksville, MD
03.2001 - 02.2019
Prepared, proofread, and distributed correspondence, reports, meeting agendas, and student discipline letters to ensure clear communication and compliance with school policies.
Resolved bi-weekly payroll for 130 staff, ensuring accurate attendance records and leave requests were maintained for timely payroll processing.
Managed $100,000 school budget in adherence to Board of Education and State of Maryland guidelines, ensuring financial accountability and resource allocation.
Reconcile accounts monthly, reporting to county and state agencies. Process year end reconciliation documents in preparation for state and internal auditors.
Responded to incoming phone calls, providing information and assistance to callers. and greeted parents, staff, and visitors with professional courtesy.
Prepared correspondence, memos, and forms using school district office procedures.