Tina Hare
Summary
Dynamic educator and coordinator with a proven track record at Amarillo ISD, enhancing student engagement and academic growth. Excelled in classroom management and relationship building, significantly improving learning environments. Skilled in numeric data entry and confidentiality, consistently exceeding performance metrics. Renowned for adaptability and strong communication, fostering positive outcomes in educational and customer service settings. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
31
31
years of professional experience
Work History
Substitute Teacher
Amarillo ISD
Amarillo, TX
12.2023 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
Pre-K Assistant Teacher
Amarillo ISD
Amarillo, TX
08.2023 - 10.2023
- Assisted lead teacher in daily classroom routines, creating a structured learning environment conducive to student growth.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Provided accommodations and modifications for diverse learners, ensuring all students had access to the curriculum and could succeed academically.
Student Services Coordinator
Amarillo College
Amarillo, TX
08.2022 - 02.2023
- Coordinated academic advising services to help students select appropriate courses and maintain progress toward degree completion.
- Enhanced student engagement by implementing innovative academic support initiatives and programs.
- Supported student social, emotional, and academic development.
- Provided information and coordinated referrals for available programs.
- Implemented retention strategies to improve outcomes.
- Monitored curricula and course sequencing.
- Mentored incoming Student Services Coordinators, sharing valuable insights gained from years of experience in the field.
- Managed student records with accuracy and confidentiality, ensuring timely processing of requests for transcripts and other documents.
Non-Profit Development Director
Hope Choice
Amarillo, TX
01.2003 - 03.2006
- Cultivated relationships with community, business and local civic leaders in order to draw attention to Hope Choice and bring in new donors and volunteers.
- Maintained highly intensive schedule of visiting with potential donors and delivering compelling presentations and comprehensive fundraising proposals.
- Attended special events, acting as client representative and making new contacts with possible donors.
- Assessed clients' specific needs and created fundraising programs to assist with meeting specific goals.
- Researched possible grants and created proposals to submit along with grant applications.
- Created fundraising materials utilized on social media and websites and sent out in mass mailings.
- Maintained organization's social media accounts and websites, adding new, exciting content on consistent basis.
Commercial Customer Service Representative
WorldCom Telecommunications
Amarillo, TX
09.1993 - 05.2003
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Collaborated with team members to develop strategies for reaching monthly sales targets.
- Actively participated in ongoing professional development opportunities, staying up-to-date on industry news and advancements in customer service best practices.
- Assisted in the implementation of a new software system, improving overall productivity within the department.
- Handled escalated customer complaints professionally, working towards mutually beneficial resolutions while preserving company reputation.
- Boosted sales revenue by upselling products and services based on customer needs.
- Contributed to a positive work environment by actively participating in team meetings and offering support to colleagues when necessary.
- Conducted thorough research to resolve complex client concerns, maintaining professionalism throughout interactions.
- Consistently met or exceeded performance metrics in areas such as call quality and resolution timeframes.
Education
Associate of Applied Science - Business Administration
Odessa College
Odessa, TX05.1993
High School Diploma -
Odessa High School
Odessa, TX05.1990
Skills
- Classroom Management
- Adaptable
- Relationship building and management
- Student Engagement
- Strong Communication Skills
- Numeric Data Entry
- Document Scanning
- Keyboard Shortcut Knowledge
- Confidentiality and Security
- Customer Service-Oriented
Timeline
Substitute Teacher
Amarillo ISD
12.2023 - Current
Pre-K Assistant Teacher
Amarillo ISD
08.2023 - 10.2023
Student Services Coordinator
Amarillo College
08.2022 - 02.2023
Non-Profit Development Director
Hope Choice
01.2003 - 03.2006
Commercial Customer Service Representative
WorldCom Telecommunications
09.1993 - 05.2003
Associate of Applied Science - Business Administration
Odessa College
High School Diploma -
Odessa High School