Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Tina Mandic-Markovic

Overland Park

Summary

Pharmacy Technician with proven expertise at Walgreens Pharmacy in medication dispensing and insurance billing. Recognized for optimizing workflows and maintaining confidentiality in compliance with HIPAA. Strong problem-solving abilities and a collaborative spirit contributed to enhanced customer satisfaction and efficient operations. Committed to delivering exceptional service and accuracy in all tasks.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Walgreen's Pharmacy
11.2022 - Current
  • Assisted pharmacists in preparing and dispensing medications to patients.
  • Maintained accurate inventory of pharmaceutical supplies and medications.
  • Learned to operate pharmacy software for processing prescriptions and managing records.
  • Greeted customers and addressed inquiries regarding medications and health products.
  • Organized workstations and maintained cleanliness to promote a safe workspace.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Counted and labeled prescriptions with correct item and quantity.

Sales Associate

Ditto
06.2021 - 03.2023
  • Assisted customers in selecting products to enhance shopping experience.
  • Maintained organized merchandise displays to optimize product visibility and accessibility.
  • Processed transactions efficiently using point-of-sale systems, ensuring accurate sales records.
  • Collaborated with team members to achieve sales targets and improve store performance.
  • Trained new associates on customer service best practices and operational procedures.

Education

Bachelor of Science in Nursing - Nursing

Rockhurst University
Kansas City, MO
05-2028

High School Diploma -

Shawnee Mission West Highschool
Overland Park, KS
05-2023

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Answering customer questions
  • Insurance billing
  • Medication dispensing
  • Prescription filling
  • Labeling accuracy

Certification

  • CPhT - Certified Pharmacy Technician
  • CPR Certified
  • CNA - Certified Nurse Assistant
  • Immunization Certified

Languages

English
Native or Bilingual
Bosnian
Native or Bilingual

Timeline

Pharmacy Technician

Walgreen's Pharmacy
11.2022 - Current

Sales Associate

Ditto
06.2021 - 03.2023

Bachelor of Science in Nursing - Nursing

Rockhurst University

High School Diploma -

Shawnee Mission West Highschool